Medical/product Specialist

7 days ago

Singapore DKSH Full time

**Location**:Zhongshan Park, SG**Job Summary**
The medical product specialist will receive training and exposure for a wide repertoire of brands across therapeutic areas. You will gain experience in the sales knowledge and training across multiple brands in the dynamic DKSH team.

**General Responsibilities**
- Support manager in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Provide input to medical sales plans based on experience.
- Implement action plans to achieve sales targets for assigned businesses/territories
- Track self/team progress against key performance indicators and sales plans.
- Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities. Conduct product demonstrations and emphasize saleable features/customer benefits
- Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies
- Report on the activities and products of the competitors
- Record sales data for reporting and tracking purposes.
- Maintain relevant customer data in appropriate customer relationship management databases
- Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc., to improve sales targets
- Maintain a customer complaints/issues log and follow up on customer issues
- Respond to customer orders and queries.
- Inform current and prospective customers of promotions and new/upgraded products
- Work with internal stakeholders to ensure timely delivery or installation of products/systems.
- Support internal stakeholders in relationship development with key customers

**Work Experience**
- Possess at least Bachelor’s Degree, preferably in Science/Pharmacy/Medical or equivalent
- Minimum 2 years of sales experience in Medical Devices / Retail Pharmacy (BGM- background)
- Demonstrate basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.
- #LI-LO1

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