Services - Global Solutions Sales Specialist - Vp

4 days ago


Singapore Citi Full time

**Responsibilities**: - Manage a portfolio of Top Tier Local Corporates and Global Subsidiaries and be responsible for TTS sales origination, cross-sell and retention across the portfolio - Originate new TTS sales for clients, cross-selling TTS products and services to deepen wallet penetration, revenue realization and expansion, and driving customer satisfaction through quality service delivery - Primary global or regional point of contact and accountability for TTS sales origination and related activities to clients - Trusted advisor for the TTS solutions provided to clients and be responsible for overall client satisfaction - Responsible for growing the TTS P&L of clients and oversee the sales process from origination to revenue realization for assigned clients - Manage and drive the deal team and work closely with Relationship Managers, TTS Product, Client Delivery and O&T to achieve objectives - Ensure consistent, professional delivery of all client management disciplines including: account planning, call reporting, lead generation, pipeline management, implementation acceleration, plus TTS relationship reviews - Cultivate client contacts in the key buying centers that allocate and influence the client’s TTS-related wallet - Identify client goals & financial needs that can be addressed through the TTS platform - Identify opportunities for new deals across TTS product set and geographies including multi-product requirements - Develop and maintain market knowledge through participation in conferences and keeping up to date on market trends affecting clients - Manage and drive the global / regional teams for each account: - Champion multi-product an d/or cross-regional solutions and pricing through the deal review process (Product Sales will be responsible for overall proposal creation and deal review) - Drive overall client satisfaction with the TTS platform and build customer loyalty - Respond to customer escalation for operational/customer service issues, including complex or cross-geography issues - Build a culture of responsible finance, good governance and supervision, expense discipline and ethics - Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation - Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services **Qualifications**: - 6-10 years of experience - Customer service-oriented person with excellent communication skills - Accounting background with good aptitude - In-depth knowledge of regulations, market practices and bank operations - Demonstrated interpersonal, oral/written communication skills - Analytical and Advanced problem-solving skills - Independently motivated and resourceful - A sense of pragmatism and urgency in execution of strategy - Innate leadership ability to galvanize resources across units - Product, sales and business management experience. - People with relevant Banking/Finance/Client Service or relationship management - Ability to work with broad group of stakeholders **Education**: - Bachelor’s/University degree or equivalent experience. - Master’s degree is "Good to Have" This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - **Job Family Group**: Institutional Sales - **Job Family**: Solution Sales - **Time Type**: Full time - **Most Relevant Skills** Please see the requirements listed above. - **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter.- - View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._



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