Repair Order Administrator

6 days ago

Singapore SOCIETE AIR FRANCE Full time

The Repair Administrator is contributing to management of Aerospace Material repaired with vendors based in Asia Pacific region. Assurance of parts availability is their primary objective. The Repair Administrator will work in a fast-paced environment with key responsibility to provide repaired materials in the most efficient and effective manner possible. Within the Material & Services branch in Singapore, the Repair Administrator is responsible to oversee the day-to-day operation of the repair services administration and expediting work.

**MAIN INTERFACES**
- Internal: _
- Regional Service Center / Logistics Center Managers
- CDG and SIN Logistics Centers staff
- Customer Support Officer
- Outsourced repair department in France
- Purchasing Department
- Contract Managers
- Shop engineering officer in France
- AOG Desk
- External: _
- Aerospace MRO centre
- Logistic Service Provider

**CONTEXT / ENVIRONMENT**

Market environment is highly influenced by product quality, time to market and availability of material at the time of request. It is a highly dynamic and competitive market.

Material & Services is supporting 13 Pooling long term contracted customers in Asia Pacific and has to provide Material in serviceable condition to respect its contractual obligations.

Position based in SIN - ALPS Avenue (Changi Airport Logistic Park Of Singapore)

Normal Shift - 9.00am to 6.00pm on 5 -Day Week

**KEY RESPONSIBILITIES**
- Repair Order creation and despatch
- Follow the repair logistics flow and assist in resolution of shipping issues to ensure parts shipped/arrived in a timely manner
- Approve the quotation of its perimeter with support if needed of the Technical department
- Manage the day-to-day Repair administration and warranty operation
- Monitor the lead time of repair to fulfill customer or inventory requirements
- Track repair cost/SPT versus contract price/SPT where applicable to ensure vendor compliance
- Administrate the weekly status reports from vendors and record the informations in the relevant IT Tools (currently Base RPEX) once a week at a minimum
- Update all IT Tools (Astre, Base RPEX, GOLD,.) in a timely manner to provide reliable datas to internal and external customers
- Record Customer Induced Damage claims
- Monitor and clear invoicing issues
- Monitor and clear the discrepancies after reception in coordination with the relevant Quality Controller
- Archive all files in accordance with regulations and internal processes
- Regular vendor review and teleconference
- Perform tasks/functions assigned by manager

**JOB REQUIREMENTS**
- Knowledge and experience: _
- Diploma in an aerospace/purchasing/logistics discipline;
- At least three years of experience in component repair management in the aviation industry or related work experience;
- Knowledge of aircraft materials airworthiness paperwork and/or logistics is preferred;
- Ability to propose and develop metrics for vendor performance measurement/evaluation would be an advantage;
- Proficient with Microsoft Office and Outlook
- Behavioural Competencies: _
- Strong written and communication skills
- Strong coordination capabilities and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
- Self-motivated and able to work independently
- Good work attitude and a team player
- Ability to manage supplier relationship
- Language : fluent in English / basic French is a plus

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