Global Lead, Content Production

Our Purpose
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build _a sustainable economy_ where everyone can prosper. We support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

Title and Summary

Global Lead, Content Production

Position Overview:
We are seeking a dynamic Global Lead for Creative Content (Video & Motion) to oversee and elevate Mastercard Digital Labs' video and motion design capabilities. This role is a unique blend of hands-on creative execution and global team leadership, ensuring the delivery of high-quality content aligned with business objectives. You will manage a talented team of creative video professionals across North America (NAM), Latin America (LAC), Europe (EU), and Asia-Pacific (AP), overseeing operations, building strategic partnerships, and contributing directly to key creative projects.
Roles and Responsibilities
Global Team Leadership and Operations:

- Lead a team of creative video professionals across NAM, LAC, EU, and AP, fostering a culture of collaboration, creativity, and accountability.
- Oversee day-to-day team operations, including scheduling, resource allocation, expense management, and performance tracking.
- Partner with stakeholders to balance workloads and ensure the team is equipped to meet business demands and project requirements.
- Mentor and develop team members, supporting their professional growth and enhancing overall team performance.

Creative Execution and Oversight:

- Lead fast turnaround productions for high-priority projects. Execution including creative direction, concept, scriptwriting, editing, and motion design, to set and maintain a standard of creative excellence.
- Drive innovation by adopting and championing new tools, techniques, and workflows in video production and motion design.
- Stay informed on industry trends in video production, motion design, and storytelling to maintain Mastercard’s competitive edge.

Client Engagement and Collaboration:

- Serve as a senior creative voice in client interactions, presenting ideas, gathering feedback, and ensuring alignment with client objectives.
- Collaborate with cross-functional teams, including marketing, product, and business units, to deliver integrated campaigns and content solutions.
- Represent Mastercard Digital Labs in workshops, pitches, and feedback sessions, positioning the team as a trusted creative partner.

Strategic Leadership:

- Define and implement a global strategy for video and motion content that supports Mastercard Digital Labs’ innovation and client engagement goals.
- Collaborate with stakeholders to align creative outputs with strategic business requirements
- Foster partnerships with internal teams and external vendors to enhance creative capabilities and drive cost-effective solutions.
- Act as a senior advocate for video and motion design within Mastercard, shaping its role in delivering impactful client experiences.

**Qualifications**:
Education and Experience:

- Bachelor’s degree in business, marketing, or a creative field.
- 10+ years of experience in video production, motion design, or creative leadership, with significant experience managing global teams.
- Strong portfolio demonstrating both hands-on creative expertise and leadership impact.
- Experience working in design thinking workshops with UX teams is favourable.

Skills and Competencies:

- Creative Direction with an outstanding storytelling, visual communication, and client presentation lens.
- Advanced proficiency in video production tools and techniques, including Adobe Creative Suite (After Effects, Premiere Pro).
- Exceptional leadership and organizational skills, with the ability to manage diverse teams across multiple time zones.
- Expertise in scheduling, resource allocation, expense management, and team operations.
- A collaborative leader who thrives in a fast-paced, high-pressure environment.
- A strategic thinker with a passion for delivering measurable business outcomes through creative excellence.
- A hands-on professional who leads by example, setting high standards for quality and innovation.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accor