Customer Service Rep
3 days ago
**ก่อนที่คุณจะสมัครงาน เลือกภาษาที่คุณต้องการจากตัวเลือกที่มีให้บนมุมด้านขวาของหน้านี้**
มองหาโอกาสใหม่ ๆ ในองค์กรที่ติดอันดับ Fortune Global 500 ที่คุณสามารถจินตนาการถึงนวัตกรรมที่เป็นไปได้ พร้อมกับการมีประสบการณ์ในวัฒนธรรมองค์กรที่ส่งเสริมการให้รางวัล และทำงานร่วมกับทีมที่มีความสามารถที่จะช่วยให้คุณได้พัฒนาในทุก ๆ วัน เรารู้ว่าการนำ UPS ไปสู่อนาคต ต้องมีกลุ่มคนที่มีทักษะและความหลงใหลที่แตกต่างแต่ผสมผสานกันอย่างลงตัว หากคุณมีคุณสมบัติและแรงขับในการเป็นผู้นำของตัวเองและ/หรือของทีม เรามีบทบาทที่พร้อมจะพัฒนาทักษะของคุณและพาคุณก้าวไปในระดับที่สูงขึ้น
**รายละเอียดของงาน**:
**Ensure daily customer services and operations of both Air/Sea Import & Export requirements are met and executed in a timely manner.**
**Responsibilities**:
- Keep the pulse of customer satisfaction
- Respond to customer’s inquiries in a timely manner. Take the lead as a first PIC for customers
- Work with internal LFS external customers to create an exceptional customer service experience
- Manage account/customer expectations
- Work with internal and external customers for Corrective and Preventative Actions
- Help craft and create KPI customer specific reporting and scorecards
- Build and maintain rapport with customers to fulfill their requirements
- Process Stock In/Out in SAP
- Work with LFS internal customers on process improvements
- Help craft account SOPs and Work Instructions
- Assist in distribution and operations as needed
**Requirements**:
- Minimum secondary education or GCE ‘O’ Levels
- 2 years’ experience in handling Air and Sea operations with a focus on Customer Service
- Proficient in both written and spoken English
**ประเภทพนักงาน**:
ถาวร
UPS มุ่งมั่นที่จะทำให้ที่ทำงานเป็นที่ที่ปราศจากการเลือกปฏิบัติ การล่วงละเมิด และการตอบโต้
-
Customer Service Officer
7 days ago
Tampines, Singapore National Service Resort & Country Club Full time1. Input enquiry details into CMS to maintain updated prospective member records on a daily basis. 3. Update members’ account services requests into CMS to maintain updated membership records on a daily basis. 4. Update members’ payment record into CMS to reflect updated payment records on a daily basis. 5. Call prospective to close sales on a monthly...
-
Full-time Customer Service Officer
7 days ago
Tampines, Singapore National Service Resort & Country Club Full time**The Job**: - Handle daily operation and maintaining of facilities within Bowling Centre - Handle Cashier Counter during operation and reconcile daily payment balance - Maintain relationship with the Club’s Members, guests and members of public by providing good customer service - Ensure compliance to established rules of the game during bowling league /...
-
Part-time Customer Service Officer
2 weeks ago
Tampines, Singapore Safra National Service Association Full time**We are hiring Part-Time Customer Service Officer (E1 CSO) EnergyOne Gyms - SAFRA Tampines** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...
-
Full-time Customer Service Officer
7 days ago
Tampines, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time**The Job**: - Handle booking of golf slots for members and corporate members - Perform registration and issuance of course tickets - Keying in of golfers’ scorecards - Answering of phone enquiries - Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day - Ensure that ISO Quality Procedures...
-
Customer Service Officer
3 days ago
Tampines, Singapore National Service Resort & Country Club Full time**The Job**: - Liaise with the licensees operating at the range - Provide feedback on the conditions and improvements at the Driving Range for the enjoyment of golfers, and assistance during golf practicing - Maintain a control record of credits transfer for SGA Player/JGDP/Staff/damage cards - Coordinate in conjunction with supervisor all promotional...
-
Customer Service Officer
5 days ago
Tampines, Singapore U3Infotech Full timeTo consistently meet the customer centre targets set (KPIs) without compromising quality of service delivery To ensure accuracy and complaint for all customers’ requests To successfully cross-buy the bank products and services To adhere to professionals standards of behaviour and conduct in dealing with customers and fellow CSOs. Flexibility in work...
-
Customer Service Representative
2 weeks ago
Tampines, Singapore BlueSG Pte Ltd Full timeJob Highlights - Our Customer Service Team is expanding! - Be part of the world's largest electric car sharing company - AWS, VB, Allowance & Commission provided **Benefits**: - AWS & Variable Bonus - Shift Allowance - Medical Insurance benefits - Commission for successful upgrade of membership plans Key Responsibilities: - Resolve customers’...
-
Customer Service Executive
2 weeks ago
Tampines, Singapore Private Advertiser Full time $30,000 - $60,000 per yearJob Responsibilities:Interface with customer and optimizing quality of service, business growth and customer satisfactionFocal point to coordinate for day-to-day activities between stakeholders to achieve smooth transactions and build excellent working relationshipsHandling local & overseas as well as internal and external customer enquiries, addressing...
-
Customer Service Executive
2 weeks ago
Tampines, Singapore Search Personnel Pte Ltd Full time $40,000 - $50,000 per yearPosition : Customer Service Executive (MUST HAVE AIR/ OCEAN FREIGHT EXPERIENCE)-ALL WELCOMELocation : Tampines Industrial CrescentWorking hours : 5 working days, Monday-Friday 8:30- 5:30Salary (commensurate with experience) : Basic up to $4000+ Performance BonusDuration : PermIndustry : Freight Forwarding IndustryMain Responsibilities:Attending to Customer's...
-
Customer Services for Fresher Graduates
7 days ago
Tampines, Singapore Quick Freight Pte. Ltd. Full time**JOB DESCRIPTION** - Handle many inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve issues, and provide solutions. - Ensure you follow the customer service script provided by the company for uniformity. - Maintain good customer relations. - Meet personal targets and work towards meeting team targets. - Maintain...