Operations Support

6 days ago

Singapore SALT TALENT SEARCH PTE. LTD. Full time

Salt is looking to hire an Operations Support Specialist for a Social media client for 10 months & renewable contract role. If you are passionate about gaming industry or someone with strong operational skills in a dynamic tight deadlines environment, then this role would be an ideal fit.

**Job Scope**:

- Utilize various internal tools to help onboard creators and troubleshooting on an ongoing basis.
- Process contract changes on a regular basis and where needed
- Work closely with Managers to drive operational improvements for the region and lead various other ad-hoc initiatives to support the business.
- Adapt quickly to product changes and limitations, new features, and communicate these strategically to stakeholders
- Work closely with stakeholders to understand their needs/challenges and develop business case to actionable items for process improvement and business strategy
- Work cross-functionally with a variety of teams to advocate for partner needs
- Advocate for creators and the gaming community through different issues and new features
- Help to build gaming community in various countries through community management and efficient communications.

**Qualification**:

- 2+ years of experience in business operations
- Advanced skill in MS Excel and PowerPoint.
- Exceptional communication and presentation skills, and the ability to clarify and summarize complex issues
- Ability to work effectively and cross-functionally with all levels of management, both internally and externally
- Self-starter, agile, intellectually curious and creative individual comfortable operating in a fast-paced, ever-changing environment
- Strong operational prowess with experience in community management and process improvement
- Have a good understanding of the gaming industry and passion and love for games
- Fluency in English required and Vietnamese, Tagalog, or Thai speakers are preferred due to the nature of the job.

CEI No: R1659595 / EA No: 07C3147

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