Desktop Network Engineer

6 days ago

Singapore Assurity Trusted Solutions Full time

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

**Overview**:
**Responsibilities**
- Implementation of Desktop and Network modern workplace infrastructure. Manage and execute the migration to Windows 11 Zero Trust Architecture (ZTA) from planning through implementation.
- Oversee the transition of MPLS and internet SD-WAN network environment.
- Ensure network security and integrity throughout the migration process.
- Determine and implement best practices for the configuration, administration, and support of Desktop and Network infrastructure.
- Provide extensive troubleshooting in the installation and configuration of desktop and network deployment issues and perform root cause analyses.
- Assist desktop engineering with Windows desktop OS deployment and automated build processes, including performance tuning.
- Develop partnerships and collaborate with key support, architecture, engineering, and security teams. Collaborate with cross-functional teams to align infrastructure strategies with business goals.
- Provide 2nd and 3rd level support on desktop hardware, software and network incidents.
- Produce project plans and report progress to management.
- Document processes and provide training to end-users.

**How To Succeed**
- Relevant studies in computer science/computer engineering or other relevant ICT disciplines.
- At least 8 - 12 years of relevant working experience in ICT infrastructure implementation and management of network and desktop infrastructure.
- Knowledge and experience in technical services delivery and management, preferably Information Technology Infrastructure Library (ITIL) and/or Certification in Outsourcing Management for IT (COMIT), MCSE or CCNA certified
- Knowledge of public sector industry (preferred), and private sector best practices in ICT infrastructure management.
- Good competency of spoken and written English; and
- Experience in managing a multi-vendor environment.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions**Benefits**
- A wholly-owned subsidiary of GovTech.
- Attractive yearly training budget with annual performance bonus

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