Desktop and Network Engineer for L1

1 week ago

Singapore RAPID SYSTEMZ PTE. LTD. Full time

Responsibilities Desktop support for Windows 7 and 10 environments Install, Manage and support Windows Operating System, Macbook operating system and mobile device management Install desktop OS, messaging client, applications such as Adobe Acrobat , WinZip and engineering software as per requirement, and add or remove accessories, peripherals or mobile devices and configure PCs Troubleshoot and resolve desktop incidents Manage disk and folder sharing, and permission settings on desktops Handle printer problems at users desktops Assist users in accessing applications Perform workstation OS patching and Anti- virus patching for workstations which could not be patched via server push-downs Assist in providing technical information and knowledge is procurement of IT desktop/laptop equipment Provide all installation, un-installations , cascades, moves, adds and Changes for all deskside Equipment, Software and related Services at designated locations Deployment/ Refresh and decom of user workstations using images provided or approved by customer Manage delivery/shifting/install printers to locations along with Printer partner Helpdesk provided to handle 1st Level calls and onsite troubleshooting support Handle EUC support for local and overseas users via remote support tools Package Software with administrative rights Manage application deployment on PC and Mobile devices Resolve all incidents in timely manner, according to the appropriate incident Severity Level defined Coordinate with Service Desk and provide level 2 and level 3 support to Service desk and Users Standby support for any Severity 2 incidents Handles Apps and MDM deployment Manage Symantec AV server Mann the VIP standby mobile phone VPN & NAS configurations Looking for Freelancers #J-18808-Ljbffr

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