Senior Social Worker

**About the job**

As a member of the Social Work team, you are expected to maintain a caseload as assigned by senior staff members and provide individual casework, group and family work intervention action plans including behavioural management of clients in care.

**Key Responsibilities**
- Support the Active Ageing Centre’s (AAC) provision of active ageing, befriending & buddying, care referral services to seniors within centre’s service boundary area.
- Work closely with centre’s Programme team in identifying seniors who may require additional care referral services and assist in raising appropriate referrals to care and support services.
- Receive and review referrals for CREST service in conjunction with CREST team/Centre Manager to determine needs of clients and/or caregiver(s). Inform and consult CREST team/Centre Manager of recommendations regarding admission and classification of case (P1-3).
- Provide case management services to clients and/or caregiver(s) under CREST programme through providing basic emotional support, monitoring, service linkages, to assist them to manage their mental health issues and caregiver stressors.
- Work closely with primary care (eg. GPs, Polyclinics), health care providers (eg. RHs), social service agencies (eg. FSCs, SSO) and other community partners (AACs, SGO, PA, CC/RC) to identify at risk cases in the community within Fengshan division. To conduct joint assessments to assess needs and suitability for enrolment into CREST programme.
- Receive and review referrals for Dementia Day Care programme in conjunction with Nursing Department to determine suitability and appropriate placement in the centre. Inform and seek approval from Centre Manager of recommendations regarding admission and placement.
- Provide social work related support services to clients and their families, e.g. referrals to community or residential services.
- On admission work closely with client and family to orient them to the centre and facilities.
- Develop an appropriate internal and external network to assist in resourcing and referral of service users.
- Work closely with the multidisciplinary team to ensure that psychosocial needs of the clients and their caregivers are actively considered in their care management.
- Ensure “hands-on” approach to working with service users.
- Maintain accurate and current documentation of casework for assigned caseload.
- In compliance with government regulations for continued funding, conduct annual review of household incomes/social conditions of residents’ support network.
- Work closely with peers within department to maintain an efficient and effective Social Work department.
- Participate in multidisciplinary meetings and work closely with Case Manager (Clinical) in discharge planning reviews.
- Attend case conferences, meetings, network with external agencies as required.
- Be a resource person for specific projects as needed.
- Undertake any other related duties considered necessary for effective programme support.

**Qualification**:

- Bachelor Degree/Graduate Diploma/Masters in Social Work is a mandatory
- 5 years experience as Social Worker or Senior Social Worker
- An accredited Registered Social Workers by the Social Work Accreditation and Advisory Board

**Competencies**
- Advocacy
- Case and Care Planning
- Casework Evaluation
- Casework Intervention
- Cultural Competency
- Ethics, Values and Legislation
- Reflexive Practice

**Other Information**:
**Working Hours**

Under normal circumstances the hours of duty will be as follows:
8.30am to5.45pm (Monday - Friday, 45 minutes Break inclusive)

**Work Location**

Centre: Peacehaven Bedok Arena, The Salvation Army

Address: Block 187, #01-02 Bedok North Street 4, Singapore 460187