Care Coordinator

1 week ago

Singapore Catholic Welfare Services, Singapore Full time

**Job Description & Requirements**

**Care Coordinator**

The Care Coordinator plays a pivotal role in supporting the nursing and social work teams in delivering holistic psycho-social care to residents. This includes enhancing residents' quality of life, facilitating family involvement through Advance Care Planning (ACP), rebuilding family bonds, and providing caregiver and bereavement support where required.
- Provides pre-admission and admission supports which include assessing and understand residents’ cognitive and functional abilities with input from nursing, physiotherapy, and occupational therapy teams
- Assist Social Workers (SWs) in conducting non-complex financial assessments
- Build rapport with residents and their next-of-kins to understand their psycho-social needs
- Collaborate with multidisciplinary teams to gather holistic information and support care planning
- Participate in interdisciplinary care planning and monitor intervention progress
- Ensure objective evaluation and documentation of psycho-social interventions
- Provide timely updates during multidisciplinary meetings and support SWs in preparing social reports with appropriate consent
- Identify individual resident interests to develop meaningful and stimulating activities
- Coordinate with volunteers to implement activities and evaluate their impact on resident quality of life
- Support the Befriender Program in collaboration with the Pastoral Care Team
- Support in Advance Care Planning (ACP) and Life Reviews

**Qualifications**
- A Diploma in Social Work/Community Service or degree in any other related disciplines.
- At least 2 years of relevant work experience.
- Proficient in MS Office programs, especially in Word and Excel programs.

**Key Assets and Abilities**
- A good team player with the ability to work independently with mínimal supervision
- Fluent in spoken and written English; the ability to converse in Mandarin or dialects is an asset for communicating with dialect-speaking clients
- Possesses a positive attitude toward learning
- Strong interpersonal skills with excellent administrative abilities
- Able to multitask effectively
- Open to constructive feedback and committed to continuous improvement
- Quick to adapt to changes and improvements in work processes
- Must have a genuine passion for working with the elderly

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