Care Coordinator

3 days ago

Singapore Ren Ci Hospital Full time

Job Responsibilities Manage referrals from AIC and direct referrals from community partners and general public. Provide end-to-end case management support and coordination to ensure a smooth admission process and service delivery for home care clients. Client Management Manage home care client data base to ensure completeness and accuracy Process home care referrals through AIC referral system as point of liaison Perform basic financial assessment for clients or next-of-kin on home care service(s) required and refer to social worker if financial assistance is required Perform basic assessment of care needs for home care clients and conduct home visits where required Coordinate with volunteers to engage home care clients meaningfully Coordinate and participate in multi-disciplinary discussions to address the social and clinical needs of the clients Respond to complaints and feedbacks from clients and next-of-kin Administrative duties Manage and schedule deployment of care staff for clients Apply for fund for clients and process the invoices Submit relevant data to ILTC and finance department for processing of invoices Collect data for reporting to management and regulatory authorities Any other duties as assigned by reporting officer Job Requirements At least a Diploma in Nursing / Allied Health / Psychology / Counselling /Social Work / Sociology/ Community & Social Service (Eldercare) is preferred At least 1 year of working experience in ILTC sector Proficient in Microsoft Word, Excel, PowerPoint and Outlook Must be client-oriented, self-directed, independent yet able to work as part of a multi-disciplinary team and have good interpersonal and communication skills Excellent time management skills, well organised and outcome focused Able to be on standby calls on weekends #J-18808-Ljbffr

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