Underwrite, Avp
1 week ago
**About the Role**:
Reporting to the **Section Head, GEC Underwriting**, you will lead the Customer Service & Post-Claims Underwriting team. This role involves providing technical underwriting advice, managing appeals, ensuring timely case handling, and maintaining process standards.
**Key Responsibilities**:
- Lead and guide a team of Customer Service & Post-Claims Underwriters
- Provide technical underwriting advice and manage escalated appeal cases
- Maintain and update Standard Operating Procedures (SOPs) and underwriting guidelines
- Monitor and prepare monthly reports/statistics for management review
- Liaise with claims and customer service teams for case distribution
- Support additional tasks assigned by the Head of Department
**Requirements**:
- 5 to 10 years of relevant underwriting experience in the Life & Health insurance sector
- Strong interpersonal and communication skills
- Analytical and problem-solving capabilities
- Business acumen and ability to work under pressure
- A collaborative team player with a proactive attitude
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