Executive Officer

2 weeks ago


Singapore MUSLIMIN TRUST FUND ASSOCIATION Full time

**_About MTFA _** - The Muslimin Trust Fund Association (MTFA) is a charity committed to supporting the underprivileged in our community through a myriad of services, including but not limited to offering shelter to orphans and youths at risk, facilitating subsidized medical treatments, and administering financial aid through various programs. _ - Guided by our principle of "Towards a sincere pursuit of Ihsan", we aim to continuously create positive impacts within the communities we serve.**DUTIES AND RESPONSIBILITIES Responsible for the administration of Ihsan Kidney Care (IKC), including but not limited to the following: ❖ Strategize, plan and maintain standard operating procedures, foundation policies and initiatives with the Centre Manager and Assistant Nurse Manager ❖ Undertake research, analyse data as well as develop, design and monitor systems and processes to improve effectiveness of operations ❖ Work closely with a diverse range of stakeholders in attending to feedback and complaints by patients whenever necessary ❖ Conduct periodical reviews of the general operations ❖ Identify potential areas of compliance vulnerability and risks ❖ Develop / implement corrective action plans for resolution of problems / issues ❖ Work on improving service levels continuously and achieve customer satisfaction targets ❖ Oversee all purchasing matters (obtain quotations, put up purchase orders, etc.) ❖ Manage the inventory of the dialysis centre ❖ Supervise support staff of IKC (e.g. cleaners, etc.) ❖ Work closely with the finance department pertaining to all IKC matters ❖ Assist with processing all claims, billings, invoices, collections, and donations, etc. ❖ Manage all e-portals for IKC (to be assigned as the administrator as well) ❖ Ensure proper custody of cash and receipt books ❖ Supervise all files, mails, and keys in IKC ❖ Maintain and update leave records of staff promptly ❖ Support IKC Committee in all administrative matters ❖ Any other duties as assigned by Centre Manager / Assistant Nurse Manager / Executive Director / Executive Secretary **QUALIFICATIONS**: - Diploma or Degree in any relevant course - IT Savvy - Leadership and People Skills - Good communication skills - Atleast 1 - 2 years experience


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