Customer-service-officer-pandan-road-up-to-2300plus

2 days ago


Clementi, Singapore Workstone Pte. Ltd. Full time

**Responsibilities**:

- Working Hours:

- Monday to Friday, 8:30 - 17:30
- Basic salary range S$1,800 -S$2,300 (depending on experience)
- Benefits:

- Transport allowance $120
- Attractive remuneration package
- Variable bonus & AWS
- Medical & dental benefits
- Transport pick-up near Clementi MRT station provided
- Job training provided
- Responsibilities:

- Answering of phone call
- Follow up on back-order request for ETA date and time, CE name
- Trigger orders every 15 mins- Create adhoc collection and notify traffic controller to collect the parts
- Check part quantity available if CM or engineers call in
- Do recovery for any manual release or red rush case
- Create OSC form in Yantra system
- Arrange urgent 1hr/2hrs/4hrs or OOH order with traffic controller
- Backup AEC/SGPK/ARUBA shipment
- Create DHL AWB and prepare invoice.
- Backup resource share shipment
- Requirements:

- Minimum O-Level
- Minimum 1 year of customer service experience
- Able to read and communicate in simple English
- Knowledge of Excel and Words
- Able to work as a team
- EA License No: 19C9998
- EA Personnel No: R21102570
- EA Personnel Name: Wei KangBenefits


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