Senior Executive, Quality

7 days ago


Queenstown, Singapore National University Polyclinics Full time

**_Overview:_**

The incumbent is involved in the planning and implementation of a comprehensive quality and patient safety plan to ensure that the strategic directions and goals for patient safety / clinical quality excellence in National University Polyclinics (NUP) are achieved.

**_Job Responsibilities:_**

1. Administrative support to clinical audits-related matters under the purview of Quality, including but not limited to:

- **Retrospective Audits**:

- Clinical Management Audit (Drs, CPPs)
- Results Management Audits- Results Acknowledgement
- Critical Lab Results
- Advanced Practice Nurse Audit
- Virtual Consultation Audit
- Case-note Review Audit
- Anti-Microbial Audit
- High Alert Medication Audit
- Hypoglycemia Audit
- Radiological-related Audits
- **Prospective Audits**:

- Audits related to Ensure Safer Systems
- 2. Manage NUP's incident reporting system, RI-Sys, and ensure prompt escalation of Serious Reportable Events (SREs) to NUP management and Ministry of Health (MOH)._
- 3. _Manage and support Oracle data requests for NUP audits and quality improvement program under the purview of Quality._
- 4. _Support Workplace Health & Safety (WSH)-related activities_._

**_Qualification Required and Area of Discipline:_**

Degree in any discipline.

**_Required Competencies and Capabilities (Skills, Experiences and Professional Licences):_**
- Minimum 2 years of working experience with involvement in quality and patient safety activities, preferably in a healthcare setting
- Proactive, adaptable and constant learner
- _Proficient in using excel for data analysis_
- _Excellent interpersonal, verbal and written communication skills_
- _Ability to supervise and motivate people, with effective problem-solving skills _
- _Good organisational skills_
- _Strong interpersonal and influencing skills, with strong track record in working with different groups of stakeholders_
- _Ability to handle and manage stressful situations and work independently under pressure_
- _Excellent team player, with a proven track record in facilitating teams_
- _Proactive, adaptable and constant learner_



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