Restaurant Sales Manager

21 hours ago

Marina Bay, Singapore Marina Bay Sands Full time

**Job no**: 497705
**Work type**: Full Time
**Location**: Marina Bay Sands
**Categories**: F&B Management

**JOB SCOPE**
- Events and Sales_
- Identify new target accounts by prospecting both internal and external stakeholders.
- Build sustainable and effective relationships with existing stakeholders, as well as new prospects. This includes the IRs’ concierge, sales, MICE teams; and external corporate groups, travel organizations, etc.
- Meet with potential clients, understand their requirements, and work closely with restaurant teams to deliver and execute the event.
- Proactive in recommendations and suggestions to deliver a win-win situation for client and the restaurants executing the event.
- Prepares all special event contracts, charge the necessary deposits, and ensure deposits and full payments are received by the required deadlines, in accordance to Finance and Compliance’s teams’ SOPs.
- Develops a thorough understanding of the special event capabilities of all venues, including all SMM requirements.
- Attend all BEO meetings to go over event details and guests expectations.
- Evaluates guests’ complaints and responds promptly and appropriately.
- Follows up with each client after the event has taken place to obtain feedback -then documents comments for all future events.
- Prepare, and analyse all events’ success and post-mortem reports for F&B senior management team.
- Weekly updates to senior management team on tentative and definite business in various restaurants, and have the information organized in a succinct manner.
- Restaurant Reservations System_
- Overall lead and in-charge for managing the restaurant reservation systems for owned outlets.
- Work closely with the various stakeholders such as the call centre team and restaurant host team on any synchronization required for reservations. Be the main conduit for all communication between various teams.
- Work closely with restaurant management team to support their reservation process and maximize their bookings.

**JOB REQUIREMENTS**
- Proven experience as a sales manager, with minimum 4 years of experience.
- Knowledge of KPIs and marketing techniques for sales management.
- Outstanding communication and negotiation skills.
- Excellent organizational skills, with a knack for problem solving.
- Team oriented approach to management with a mindset of open communications.
- Capable of building and managing relationships with multiple departments as well as key customers.
- Fluent in English and Mandarin, knowledge of additional languages is a plus.
- Administration knowledge of F&B operations, proficient in Microsoft Office programs.
- Flexible on working hours, and being present for events, based on business needs and requirements.
- Able to perform under pressure.
- Have a well-groomed, professional appearance.

**_You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company._**

It is the Company’s preference to hire individuals who are fully vaccinated. If you are not fully vaccinated but have:

- Begun the vaccination process and are awaiting the 2nd/3rd vaccination appointment, or are within the 14 day period prior to being classified as fully vaccinated; or
- Are certified to be medically ineligible for vaccination against COVID-19 by a medical professional;
Please present proof of the above. Your understanding and support is much appreciated.

**Advertised**: 11 Feb 2020 Singapore Standard Time
**Applications close**:

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