Executive, Operations

1 week ago

Singapore Mandai Wildlife Reserve Full time

_Advertised on: 07 Jan 2025_

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

**Main Duties & Responsibilities**

1. Pre-Openings
- Assist in writing, reviewing and updating Standard Operating Procedures (SOPs) and Risk Assessment (RA) to ensure they are clear, easy to follow and compliant with industry standards, regulations and internal policies.
- Work closely with procurement to purchase, coordinate the deliveries and move-in of the furniture, fittings and equipment.
- Lead test scenarios to stress test the equipment, systems and processes. To be able to identify and resolve gaps.
- Assist in the hiring process including recruitment, interviews and selection of the team members.
- Conduct familiarisation and onboarding trainings for the team members.

2. Attractions Operations
- Perform section duty coverage role, providing communications to other departments, including incidents management.
- Perform shift responsibilities and ensure smooth day-to-day operations of the attractions including queue and crowd management and ensuring attractions cleanliness and show quality.
- Supervise ticketing and cash handling procedures.
- Ensure all attractions operate in accordance with safety regulations, quality standards and company policies
- Ensure delivery of excellent guest experience, including management of guest feedback on-ground and closing service lapses.
- Review, propose and execute ideas to improve business growth, attraction enhancements, safety standards, guest experience and operational efficiency
- Train and develop team members to maintain high levels of engagement, performance, safety and guest services, fostering a collaborative and performance-driven environment.
- Responsible for team members management, including manpower planning/deployment and performance reviews to ensure high employee morale and productivity.
- Assist to generate reports and perform data analysis.
- Assist in wildlife management efforts.
- Manage assigned portfolio and projects.
- Other relevant duties as assigned.

**Job Requirements**
- Minimum O level.
- At least 3 years of relevant experience, preferably in service and/or ground operations management.
- Attractions’ experience will be an added advantage.
- Service driven, pleasant, courteous, and confident disposition.
- Excellent communication skills with good command of written and spoken English.
- Excellent team player who can also work independently.
- Resourceful self-starter with a keen work attitude, good with time management and problem-solving.
- Able to work on rotating shifts including weekends and public holidays.
- Specialization**
**Indoor Attractions
Type of Employment**
**Permanent
Minimum Experience**
**3
Work Location**
**Corporate Office

  • Assistant Manager, Autonomous Fleet Operations

    2 weeks ago

    Singapore Operations Full time

    Get to know the Role In this position, you will play a vital role within the business team leading the execution of autonomous vehicle pilots. You will be a crucial leader on the ground, directly overseeing the human operators who are essential to our daily service. This role is a blend of people management, operational planning, and incident response,...

  • Operations Executive

    1 week ago

    Singapore Spearing Executive Search Full time $4,000 - $8,000 per year

    Career Conversion Program and Career Trial AvailableWhat Were About:Are you looking for a company that supports your career growth? Looking for a fun working environment? At Spearing, we believe in the perfect balance of work hard and play hard. We're not just about delivering exceptional experiences and products; we're all about fostering a supportive and...

  • HR Operations Executive

    1 week ago

    Singapore Spearing Executive Search Full time $40,000 - $80,000 per year

    We are currently seeking a dynamic and motivated HR Operations Executive to join our team on behalf of our client, a leading global logistics company. The successful candidate will be responsible for the day-to-day HR operations and provide support in various HR functions, including recruitment, payroll, employee relations, talent management, and...

  • Operations Executive

    1 week ago

    Singapore Richdale International Executive Search Full time

    You need to assists management in preparing commodities sale and purchase contracts. - You need to plans and executes the shipment as per the commodity contract involving. - Timely and accurate preparation of full set of shipping documents. - Able to coordination with suppliers, shipping companies, and clearing and forwarding agents regarding progress of...

  • Operations Executive

    6 days ago

    Singapore Inspire Executive Limited Full time

    **Salaries and Benefits**: - $2,500.00 per month - Fixed Allowances will be given **Roles & Responsibilities**: - Patrol carparks and ensure smooth operations - Handle and report any illegal parking or activities in the carpark - Carry out enforcement activities (wheel clamp and negotiation) - Ensure nets machine receipt rolls are topped up - Handles...

  • Operations Manager

    1 week ago

    Singapore Keller Executive Search Full time $125,000 - $152,000 per year

    This is a position within Keller Executive Search and not with one of its clients. As the Operations Manager in Singapore, Singapore, this mid‑level role contributes to operations execution while collaborating with senior leaders. The position focuses on scalable processes, measurable outcomes, and cross‑functional coordination to support growth in...

  • Office Operations Associate

    1 week ago

    Singapore Keller Executive Search Full time $45,000 - $50,000 per year

    This is a position within Keller Executive Search and not with one of its clients.Eager to keep a global executive search firm running smoothly while supporting dynamic teams? Become our Office Coordinator at Keller Executive Search and excel in a vibrant, team-oriented atmosphere. You'll manage office operations, coordinate logistics, and contribute to...

  • Office Operations Specialist

    1 week ago

    Singapore Keller Executive Search Full time $78,000 - $95,000 per year

    This is a position within Keller Executive Search and not with one of its clients.Eager to keep a global executive search firm running smoothly while supporting dynamic teams? Become our Office Coordinator at Keller Executive Search and excel in a vibrant, team-oriented atmosphere. You'll manage office operations, coordinate logistics, and contribute to...

  • Office Operations Specialist

    1 week ago

    Singapore Keller Executive Search Full time $65,000 - $95,000 per year

    This is a position within Keller Executive Search and not with one of its clients.Eager to keep a global executive search firm running smoothly while supporting dynamic teams? Become our Office Coordinator at Keller Executive Search and excel in a vibrant, team-oriented atmosphere. You'll manage office operations, coordinate logistics, and contribute to...

  • Chief Operating Officer, Malaysia

    4 days ago

    Singapore Page Executive Full time

    Our client is a leading tile manufacturer in the Asia-Pacific region - Our client is a leading tile manufacturer in the Asia-Pacific region **About Our Client**: Our client is a leading tile manufacturer in the Asia-Pacific region. Reporting directly to the Managing Director (MD), you will be responsible for driving extensive and sustainable growth to the...