Aesthetics Clinic Reception

6 days ago


Singapore HILLS AESTHETICS PTE. LTD. Full time

**Responsibilities**:

- Greet and welcome patients and visitors with a positive attitude
- Manage patient appointments and schedules
- Maintain patient databases and medical records
- Collect patient information and process registrations
- Respond to patient inquiries regarding services, prices, and availability
- Answer and redirect phone calls
- Assist in maintaining a clean and organized clinic reception area
- Provide patients with accurate and timely information via accurate financial counselling regarding insurance coverage and payment options
- Ensure effective communication with doctors, nurses, and other staff to ensure the smooth operation of the clinic
- Prepare and maintain reports and documentation

**About you**
- Can Chinese Speaking
- Minimum 1 - 3 years of related clinic assistant or customer service experience preferred
- Experience in a similar customer service role, ideally in a healthcare setting
- Strong knowledge of office systems.
- Ability to handle confidential information in a discreet manner
- Exceptional multitasking and organizational skills
- Knowledge of medical terminology and procedures is a plus

**Contact Details



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