Customer Care Team Lead

Description: Report directly to the Home Care Services Manager and Senior Medical Social Worker. Lead a small team of executives in service delivery of assigned home care service(s). Assist to answer client inquiries on all Home Care services provided by the organization, providing accurate information to clients on policies, procedures, services, pricing....

COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

**About Us**: **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest...

Overview Job Description: Responsibilities In Charge of overseeing the whole process of service cum maintenance workflow Responsible for the front line contact with client representatives on all service and maintenance related issues In charge of leading a team of service team members Responsible for preparing service scope and develop service plans, define...

Job Description: In Charge of overseeing the whole process of service cum maintenance workflow Responsible for the front line contact with client representatives on all service and maintenance related issues In charge of leading a team of service team members Responsible for preparing service scope and develop service plans, define resource loading, skill...

**Bring your passion. Build the future.** **What you’ll do**: To manage and coordinate Customer Services front end function for HNC APAC, ensuring high quality of service within defined KPIs and implementing strong customer service for our customers so as to achieve our BU goals and objectives. **Key Responsibilities**: Your responsibilities include, but...

**About Us**: Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened.Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people...

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY! **Responsibilities**: - Supports, coaches and...

Responsibilities JOB RESPONSIBLITIES Support team in monitoring of seniors' physical and mental health and well-being: Conduct visual checks and take/monitor vital signs Act on clients' irregular conditions, report to senior care staff or supervisor and caregiver, if necessary, record in communication notes, submit incident report where needed Identify...

COMPANY DESCRIPTION Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened.Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised...