
Noc Engineer
3 days ago
**Responsibilities**:
- Responsible for end to end availability of the infrastructure and services operated.
- Performs technical analysis of system issues and outages as they occur across customer enterprise networks.
- Performs research to troubleshoot and resolve the issue or, depending upon complexity, escalates the issue to higher-level systems administrators and network engineers.
- Responsible for researching and documenting various mitigation strategies and must maintain a current and thorough knowledge of customer technologies and their significance to customer operations.
**Requirements**:
- B. Tech./B.E. degree in Electronics & Telecomm, Computer Science, Information Technology or or equivalent
- With at least 5 years IT Operations experience in large scale, mission critical enterprise heterogeneous infrastructure leveraging DevOps, SRE & Agile methodologies
- **Previous NOC experience is strongly preferred, extensive experience in all aspects of technology outages and stakeholder management**:
- Knowledge of Microsoft server operating systems and Cisco network devices
- **ITIL, networking & server certifications preferred; Microsoft Azure, Cisco, RedHat certification nice to have**:
**Additional info**:
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239
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