Desktop Support Engineer

We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. To ensure success as a desktop support engineer, you should...

Perform troubleshooting for client platform related problems. - Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. - Perform service request related to client platforms. - Monitor the agreed service level, document & maintain the configuration of...

**Responsibilities**: - Troubleshoot & Resolve Desktop Based Incidents within Service Level Agreement - Fulfil Desktop Related Service Requests including but not limited to staging & deployment, software installation within Pre-defined Turnaround Time - Assist Desktop Team Lead to Project Manage & perform various Desktop Related Projects including but not...

Job Description: Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office. Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers. Provide user data and application recovery Use diagnostic tools to troubleshoot problems associated...

Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. - Use tools and methodologies to load, copy and customize operating system configurations for deployment. - Responsible for tracking hardware and software inventory. - Familiarize end users on basic software, hardware and peripheral device...

As a Desktop Support Engineer at Unison Consulting Pte Ltd, your primary responsibility is to provide technical assistance and support to end-users within the organization. You will be responsible for resolving hardware and software issues related to desktops, laptops, and other IT peripherals. This includes installing, configuring, and maintaining computer...

a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation. b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel. c) Duty Engineers on standby are to answer all incoming calls within 10 rings. In...

a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation. b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel. c) Duty Engineers on standby are to answer all incoming calls within 10 rings. In...

Responsibilities Provide excellent customer service Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation. Support on desktops, notebooks, printers, scanners, hardware components. Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and...

**Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company’s details for your reference.** **ABOUT US: -** **Total IT Global** is a leading IT infrastructure services provider offering holistic vendor...