Assistant/ Program Manager
6 days ago
**About the job Assistant/ Program Manager**:
**Responsibilities**:
- Maintains relationship with clients to ensure operational execution of customer requirements
- Solving customer issues with identify ways to improve service
- Carry out successful basic customer onboarding and implement the engagement processes with respective stakeholders.
- Champion and represent the customer’s business requirements in the organization.
- Improve the service to the customer and profitability to the organization.
- Maintain SLA compliance and carry out timely KPI metrics reporting.
**Requirements**:
- Diploma and above
- Experience in supply chain/ logistics industry
- Supplier management, program or key account management experiences
- Knowledge in airfreight/ Sea freight will be an advantage
EA License No: 13C6305
Reg. No.: R1989581
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