Senior Officer, Broking

12 hours ago

Singapore bolttech Full time

**In this position you will....**

be responsible for the full spectrum of insurance broking tasks and processes independently, encompassing servicing new and renewal clients’ accounts primarily in commercial lines insurance.

**You will be responsible for**
- Managing pre-agreed SME schemes as well as any other schemes & programs as assigned and assisting in insurance tenders
- Reviewing the client’s insurance policies’ terms and conditions to match changing risks conditions
- Recommending new policy cover(s) for risks previously not identified
- Establishing and maintaining good relationships with clients and insurers.
- Ensuring policies retention and organic growth of clients’ needs
- Ensuring timely production of placement/broking slips, cover notes and policies
- Working closely with claims team to ensure the client’s claims are handled and managed promptly and efficiently
- Monitoring Premium Payment Warranty status and ensuring clients make premium settlements on time
- Performing other ad-hoc assignments which may be assigned as and when required.

**For you to be successful**

**We expect you to be able to demonstrate the following key competencies**

Customer Focus:

- Demonstrates a customer centric mindset by prioritizing customer needs and addressing concerns with a sense of urgency.
- Aware of the benefits of offering different service solutions to a diversity of customers and helps support adoption.
- Understands the importance of customer feedback and appreciates their points of view.

Collaborative:

- Co-operates with team members to resolve problems and achieve goals.
- Offers support and contributes to the delivery of shared goals. Displays loyalty and trust to team.
- Listens, encourages, and is respectful of others when working together

Creative:

- Looks for new ways to solve problems and execute in ways that add value.
- Tries new ideas and approaches.

Communication
- Provides others with information they need in a timely manner.
- Communicates clearly and actively listens to others.

Adaptable:

- Handles unexpected requirements and ambiguity in a receptive and calm manner. Resilient when things don’t go to plan.

**You will require the following qualifications and skills**
- Minimum 3 years of experience in similar capacity
- Attained all relevant insurance certifications (Min. PGI, ComGI).
- Good verbal and written communications skills.
- Critical thinker and problem-solving skills.
- Good time-management skills and able to thrive in a fast-pace setting.
- High attention to detail and accuracy.

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