
Full Time Operations Assistant
4 days ago
Full Time Operation Assistant
Shift Hours: 7am to 4pm & 2pm to 11pm (In office till 9pm)
Work Days: Monday to Saturday
Location: Bukit Batok (WCEGA Tower)
Job Scope
- Manage Client a pool of floater and cleaner queries, schedule and feedbacks
- Need to manage and monitor cleaning equipment, solutions and cleaning standard
- Need to respond to messenger until staff schedule end
- Sunday, reply customers and staff check in & out from home
- Able to communicate fast with client & cleaner staff through various channels
- Maintaining a positive, empathetic, analysis and professional attitude toward clients at all times
- Responding promptly to client inquiries &complaints
- Ensure client satisfaction and provide professional client support
- To arrange workers job schedule and monitor cleaning standards
- To act as a central point for the customer on a particular enquiries and take a proactive approach to customer liaison
- To create and maintain good working relationshipsCollect mails and documents
- Assist in any ad-hoc duties assigned
**Requirements**:
- Minimum 1 year experience in customer service, scheduling
- Minimum N'Level holder
- Customer Oriented with good interpersonal and communication skills
- Must be fast learner
- Good organizational and time management skills
- Ability to think strategically
- Pleasant and friendly personality
- Strong problem solving capabilities
- Computer Literacy
**Job Types**: Full-time, Permanent
Pay: $1,900.00 per month
Schedule:
- Early shift
- Late shift
**Location**:
- Bukit Batok 658065 (required)
Work Location: In person
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