Senior Consumer Scientist, Consumer Science

3 days ago


Buona Vista, Singapore Haleon Full time

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

About the role

As the Senior Consumer Scientist, you will be a key member of the Consumer Science & Product Experience (CSPX) group under the Innovation & Development team, and contribute to the following areas:

- Ensure consumer-centricity of specific innovations within a category and/or a region pipeline.
- Ensure that these innovations provide a consumer preferred user experience, via consumer modelling, better holistic and sensory design, a coherent and compelling product story, and resulting in leadership shares and sales.
- The role touches the entire innovation lifecycle, from ideation to product launch, as well as product optimization post launch.

Role Responsibilities
- Identify innovation opportunities from qualitative and quantitative consumer research.
- Define Ideal Product Models for initiatives via qualitative research and quantitative consumer modelling.
- Iteratively gets consumer feedback on prototyping via qualitative and quantitative research.
- Validates lead product options before they undergo ‘formulation lock’.
- Validates non-clinical claims with consumers via quantitative research.
- Refines the product story that will enable successful market launch by the commercial functions.
- Validate with consumers the product optimization programs post launch, for in-market products.
- Utilize and suggest fit-for-purpose research methodologies, including agile / fast-turnaround approaches.
- Partner with Sensory Scientists to conduct relevant consumer / sensory panel research and leverages the power of combining sensory and consumer research.
- Generates best practices, develops capabilities, and shares them with colleagues in the Consumer Science & Product Experience group.
- Champion consumer closeness within the R&D group and train/coaches R&D colleagues outside the Consumer Science & Product Experience group.
- Ensure that interactions with consumers are compliant with the Human Subject Testing Policy, and that all quality and regulatory requirements are met.
- The role involves direct contact with R&D, Consumer Business Insights & Analytics (CBIA) and Marketing teams.
- Why you?_

Basic Qualifications:

- Minimum bachelor’s degree in a Sciences discipline including Chemistry, Pharmacy, Pharmacology, Physics, Mathematics, Sensory, Food, Biochemistry or Biological science.
- At least 5 years of relevant industry experience, preferably in FMCG or Healthcare
- Experience in Consumer Science/Products Research (qualitative & quantitative research, consumer modelling, upstreaM/Front end consumer need definition AND downstream/product validation and claims substantiation)
- Excellent analytical skills, including strategic and creative thinking.
- Leadership, communication and influencing skills, ability to lead change.
- Commercially savvy and entrepreneurial mindset
- Collaborative, strong team player
- Experience solving problems associated with a matrixed environment.

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an in



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