Dc Operator
1 week ago
Job description
**Tasks, duties, and responsibilities**:
- Install and configure computer hardware and software systems
- Monitor computer systems and networks to ensure they function efficiently
- Communicate with clients over-the-phone or face-to-face to assist them in setting up systems or resolving issues
- Troubleshoot network and system problems to provide solutions to hardware/software defect
- Follow instructions contained in equipment manual when setting up a system or conducting repairs
- Create and set up new user accounts/profile, as well as address issues with passwords
- Establish and maintain positive trust relationship with customers and with data specialists such as programmers
- Perform tests to verify the functionality and usability of new technology
- Present to company management reports of IT/systems support services
- Offer recommendations on customer learning requirements during the development of client training programs
- Conduct research to identify ways of improving on current system performance
- Produce shift status reports to communicate shift operations and issues to superiors
- Maintain inventory of data center supplies such as printers, scanners, and copiers
- Implement procedures, policies, and standards to ensure work operations are effective
- Participate in educational programs and workshops to improve on existing job knowledge/skill.
**Requirements - Skills, Abilities, and Knowledge - for Data Center Operator**
- Interpersonal Skill: Data center operators are able to work IT support and other data center personnel to ensure uptime maximization
- Communication Skill: They are able to produce concise reports on data center operations
- IT Skill: They are proficient in designing, operating, and maintaining computer network systems.
**Salary**: $5,000.00 - $7,000.00 per month
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