Client Consulting Analyst, Ipvmc Hub

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Team Summary**

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Indonesia, Philippines, Vietnam, Myanmar and Cambodia (IPVMC) markets, and will be responsible for consulting engagements with Visa's clients in this cluster of markets. The team is involved in a comprehensive range of consulting services and solutions to our clients, that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

**What a Client Consulting Analyst does at Visa**:
This role in the IPVMC Hub based in Singapore will be responsible for delivering consulting engagements for our partners and clients in Indonesia, Philippines, Vietnam, Myanmar and Cambodia, enabling growth and improved profitability across their payments business.

Typically, 1-3 months in duration and running in parallel, potential projects could include portfolio management diagnostics, assessments of digital product and marketing strategies, product design and launch, development of industry landscape evaluations to inform payments strategies, and optimization of client customer experience and supporting processes.

A Client Consulting Analyst is responsible for significant components of client engagements, and in some cases end to end delivery. Typically, this will involve interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations. The broad range of responsibilities are detailed below:

- Support the preparation of client project proposals, providing input to objectives, scope, deliverables, approach, dependencies, roles and responsibilities
- Develop fact-based insights by undertaking client interviewing, collecting and analyzing inputs such as client data, process flows, policies, competitive, industry and environmental information
- Analyze Visa and client data to conduct benchmarking, identify performance gaps and improvement opportunities
- Collaborate with data science team members to leverage advanced data analytics capabilities
- Identify solutions and recommendations that address client objectives and result in performance improvement, leverage relevant VCA methodologies, frameworks and global best practices
- Collaborate with other functional teams to gain insights and support client engagement and execution
- Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly, at times physically support implementation at the client site

**Why this is important to Visa**

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise to our clients by having a Client Consulting Analyst dedicated for IPVMC markets. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

**Qualifications**:
What you will need:

- Minimum 3-5 years of experience in consulting, corporate strategy, or business management
- Superior analytical and problem-s