Service Delivery Manager

5 days ago


Singapore INNOVATIQ TECHNOLOGIES PTE. LTD. Full time

Manage Partner and Team
- Track cost and drive cost saving
- Work with Service desk team on reporting and SLA
- Handle day-to-day operation
- Meet account SLA deliverables
- Manage customer escalation
- Manage operation team
- Manage operation cost
- Redefine current process to improve efficiency
- Daily/Weekly/Monthly Reporting
- Escalations are managed and perform timely updates Ensure SLA and SLA reporting

**Requirements**:

- Minimum 5 years end user workspace project management experience
- Minimum Degree/Diploma in Information Technology or Computing related or equivalent
- Contact for operational & tactical issues representing delivery of all services (all functions) to the customer; Manages performance metrics, reporting, escalation & communication
- Supports Delivery Team and all delivery organizations to timely, cost-effective delivery of SLA requirements identifying & recommending optimization while managing scope, resources & coordination
- Contributes to account service delivery plan
- ITIL Foundation certification (Essential) / PMP certification (desirable)
- Proven Project Management and Managed Services Deliver Management experience in managing large scale IT infrastructure projects


  • Delivery Manager

    3 days ago


    Singapore HUNTER DELIVERY PTE. LTD. Full time

    **Key Responsibilities** - Manage end-to-end delivery of projects, ensuring timely and highquality outcomes - Serve as the primary liaison between internal teams and clients - Track project progress, resolve issues, and mitigate risks - Collaborate with stakeholders to define project scope, goals, and deliverables - Lead and motivate cross-functional...

  • delivery manager

    1 week ago


    Singapore HUNTER DELIVERY PTE. LTD. Full time $80,000 - $120,000 per year

    Key ResponsibilitiesManage end-to-end delivery of projects, ensuring timely and highquality outcomesServe as the primary liaison between internal teams and clientsTrack project progress, resolve issues, and mitigate risksCollaborate with stakeholders to define project scope, goals, anddeliverablesLead and motivate cross-functional teams to deliver on...


  • Singapore Public Service Division Full time $90,000 - $120,000 per year

    [What the role is]Lead a team to oversee implementation and growth of effective services and initiatives that meet the needs of users of social services, such as persons with mental health conditions, effectively and efficiently.[What you will be working on]Support Director and Deputy Director to achieve better outcomes for persons who use social services so...


  • Singapore NCS National Council of Social Service Full time

    **[What the role is]** Oversee development and growth of effective services and initiatives that meet the needs of service users in a subsector(s). **[What you will be working on]** **Be part of a team that**seeks**to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity.** **1....


  • Singapore Public Service Division Full time $120,000 - $180,000 per year

    [What the role is]Oversee implementation and growth of social services and initiatives that meet the needs of service users effectively and efficiently.[What you will be working on]Be part of a team that seeks to achieve better outcomes for persons who use social services so that service users are empowered to live with dignity. Key responsibilities are to...


  • Singapore NCS National Council of Social Service Full time

    **[What the role is]** Oversee data and systems that enable the development and growth of effective services and initiatives that meet the needs of service users. **[What you will be working on]** Be part of a team that seeks to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity....

  • Engineering Manager

    1 week ago


    Singapore Delivery Hero Full time $120,000 - $180,000 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Engineering Manager

    1 week ago


    Singapore Delivery Hero Full time $120,000 - $240,000 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Area Manager

    7 days ago


    Singapore Delivery Hero Full time

    About the opportunity **About the job**: This role will be based in Singapore and will report to the Operations Manager. As an Area Manager, your role will be to maintain day-to-day fleet operations and maintain good recruitment procedures. **Must be available to work weekends and at different locations in Singapore. Hours may...


  • Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

    Service Delivery incorporates the end to end deliverables of the Service Contract delivered by Singtel Group (or it’s sub entities). This includes service governance, client engagement with Customers, and managing external and internal stakeholders’ expectations and deliverables outcome. The service delivery will also cover the growth of the account and...