Relocation Associate

2 days ago

Singapore SIRVA Full time

Position Summary

The Relocation Associate supports one or more Relocation Consultant. The Relocation Associate is responsible for administrative duties, communication with SIRVA's suppliers, and other assigned duties, on all files in a Relocation Consultant's case load. The Relocation Associate has mínimal contact with clients and relocating employees, but extensive contact with service providers and internal resources. The Relocation Associate must have experience working in a fast-paced office environment and meeting deadlines associated with multiple tasks. The Relocation Associate must be able to gain an understanding of all aspects of clients' international policy and program as well as a general understanding of all international services.

40%

Open files, research/select/place referrals with appropriate suppliers. Pro-active management of and communications to suppliers for updates and required information as necessary.

20%

Responsible for updating system data with information provided by Relocation Consultant, clients, and directly from the assignees. This includes updating addresses, uploading important documentation, changes to client specific information, keeping notes updated in the system, etc.

20%

20%

Other responsibilities as necessary to support Relocation Consultant, client specific tasks and customer demands.

Qualifications and Preferred Skills
- Minimum 1 year of direct relocation experience is preferred, or at least 3 years related customer service experience
- Proficient in MS Office programs
- Must be detail oriented
- Ability to work successfully in a team environment
- Must be able to manage deadlines and multi-task in a fast paced office environment

Education and Certification Requirements
- Bachelor's degree preferred

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.

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