Infrastructure Engineer

6 days ago


Singapore Government Technology Agency Full time

**What the role is**

**What you will be working on**

**What we are looking for**
- Minimum 3 years’ experience as a desktop support technician administrating of PC (laptops and desktops) and other peripherals - Working knowledge of SCCM and latest Windows Operating systems - Experience with Active Directory Group Policy (GPO) to administrate user endpoint and client software configurations - Experience with quality assurance testing and processes - Experience with PC hardware maintenance, PC imaging deployment tools, software packaging and end point protection - Basic network troubleshooting skills - Proven track record and experience in contract, vendor management, working with product principals and partners - Able to provide directions for troubleshooting during incidents - Pro-active, dynamic and with good analytical/conceptual thinking - Good written and verbal communication, with the ability to influence and communicate effectively with non-technical audience and senior management - Strong interpersonal skills, customer orientation, team interaction/effectiveness, and decisionmaking skills Preferred Certification/Skills - Certification in Windows 10 or endpoint - Certification in ITIL foundation
We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you - so work from home or take a break to exercise if you need to*. We also believe it’s important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round. *Subject to the nature of your job role that might require you to be onsite during fixed hours



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