Staff Systems Engineer

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

Job Description

The Workload Automation and Integration group is responsible for engineering and support of the IT infrastructure for Visa Inc. and VisaNet via Vendor Tools and Homegrown Utilities. This Staff Systems Engineer role is an individual contributor role responsible for identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives mínimal guidance.

**Job Scope**
This role is a recognized expert within Visa responsible for contributing to the development of functional strategy. This is an individual contributor role responsible for solving unique and complex problems, identifying areas of opportunity and provide top notch support to our customers.

**RESPONSIBILITIES**:

- Support of Workload Automation Tools
- Excellent Problem Determination skills.
- Consulting with and supporting capacity planning efforts.
- Provide 24X7 production support of Visa operations. Requires on-call rotational support for geographically dispersed data centers.
- Manage workload and escalate to Sr. Engineers and manager, as needed.
- Work with other support, development, and user groups to manage requests from the perspective of automation and BRP failover design and functionality.
- Work with vendors on software issues and problems as needed.
- Basic use of documentation tools, such as Microsoft Project, Microsoft Excel, and Microsoft Power Point.
- Team Leader
- Ability to work with management and users from all levels of knowledge and expertise.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications
- Working knowledge of Databases, Java, JavaScript & Hadoop
- Strong working knowledge of Workload Automation Tools (dSeries, Control-M & ESP)
- Strong Ability to write scripts for automation. Windows/Unix/NodeJS/MVS
- Project Management Skills is a must
- Workload Automation Scheduling experience is a plus
- Experience with installation, maintaining, and implementation of code and vendor software.
- Strong problem determination skills.
- Basic knowledge of documentation tools, such as Microsoft Project, Microsoft Excel, and Microsoft Power Point.
- Ability to work with management and users from all levels of knowledge and expertise.
- Ability to work independently.
- Working knowledge of all flavors of Unix & Windows. TSO/Mainframe Experience is a plus.
- Significant (3 or more years) systems engineering or programming experience.
- 5 or more years total Information Technology experience.
- Team player with strong communication skills.
- Bachelor's degree or equivalent.

Additional Information

Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in Singapore are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.