IT Support

13 hours ago

Singapore CANATEC PTE. LTD. Full time

**Role Summary**

**Key Responsibilities**

**Core IT Support (40%)**
- Provide Tier 1-2 desktop support: Hardware / OS troubleshooting (Windows 10 / 11), M365 suite, network / printer issues, and video conferencing systems.
- Manage user lifecycle: Onboarding / offboarding, account provisioning (Active Directory / Azure AD), access controls, and software deployment.
- Maintain IT asset inventory (hardware, peripherals, software licenses) and resolve tickets via ITSM tools (e.g., ServiceNow, Jira).
- Coordinate local IT contractors to ensure SLAs and deliverables meet targets.
- Diagnose / escalate hardware / software / network issues to internal teams / vendors.
- Serve as primary IT contact for offices / sites: Troubleshoot Wi-Fi, phones, printers, and digital tools.
- Create knowledge base articles and user documentation.

**Solutions Development (60%)**

**Application Development**:

- Design, build, and deploy custom apps using Power Apps (Canvas + Model-Driven) to digitize forms / reports.
- Develop SQL databases (queries, stored procedures, ETL) and integrate with Dataverse / SharePoint / SQL Server.
- Automate workflows via Power Automate (approvals, data syncs, notifications).

**Project Leadership**:

- Manage software development lifecycle (SDLC) from ideation to deployment using Agile / Scrum.
- Direct validation / testing methods, bug fixes, and performance monitoring.
- Deploy IT / Digital / Knowledge Management projects and ensure compliance (ISO 27001, DPTM).

**Stakeholder & Vendor Management**:

- Collaborate with HR / Finance / Ops to translate business needs into technical solutions.
- Source / evaluate software for internal / customer projects; specify requirements for vendors.
- Manage software subscriptions, licensing, and vendor deployments.

**Data & Compliance**:

- Create Power BI dashboards for operational metrics (ticket trends, asset utilization).

**Requirements**:

- 2+ years in end-user support (Windows 10 / 11, M365, networking, remote tools like Intune).
- 1+ year building apps with Microsoft Power Apps + proficiency in SQL (queries, schema design).
- Experience integrating Power Apps with Dataverse / SharePoint / SQL Server.
- Power Automate / Power BI development.
- Scripting (PowerShell / Python) for IT automation.
- API knowledge (REST / OData) for system integrations.
- Agile / Scrum methodologies.
- Software testing / debugging and SDLC management.
- Problem-Solving: Diagnose issues + design scalable solutions.
- Communication: Explain technical concepts to non-technical stakeholders.
- Ownership: Lead projects from proposal to deployment.
- Adaptability: Balance support tickets with development initiatives.
- Microsoft PL-900 / PL-400 certification.
- Azure services (Logic Apps, SQL DB), ITIL framework, or ISO 27001 knowledge.
- Experience supporting Sales / Engineering / Operations teams.
- Background in software procurement / vendor management.
- Open to fresh graduates with relevant project exposure or skills.

  • IT Support Engineer

    1 week ago

    Singapore IT Support Full time

    We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...

  • Java Production Support

    2 weeks ago

    Singapore Power IT Services Full time

    Greetings!!! We are hiring for **Java Production Support(L1 Support) role** with leading MNC in **Singapore.** **Job Description**: - Should have **4 to 6 years of experience in Java, Oracle, Spring Boot microservices**: - Must have **Proficiency Level of E2**: - Strong knowledge in Java, Soap web services, Spring Boot and Microservices - Good knowledge...

  • Java Production Support

    2 days ago

    Singapore Power It Full time

    1.Experience in support activity. 2. Incident and Problem management adhering to 100% SLA. 3. Unix shell scripts. 4. Servers (Jboss/Weblogic) 5. Database Technologies 6. Cloud devops ( AWS) Good-to-Have 1. Understanding of latest technologies 2. Flexibility to work on different Software and domains 3. Analytical and Problem solving skills 4. Good...

  • Application Support Engineer

    2 weeks ago

    Singapore Palo IT Full time $80,000 - $120,000 per year

    Who We AreBuild. Scale. Sustain.PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and...

  • Application Support Engineer

    2 weeks ago

    Singapore Palo IT Full time $80,000 - $120,000 per year

    Who We AreBuild. Scale. Sustain.PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and...

  • Desktop Support

    13 hours ago

    Singapore Power It Services Full time

    _Job Description : _ - Experience in windows + Mac **Job Types**: Full-time, Permanent **Salary**: $7,000.00 - $10,000.00 per month **Experience**: - Desktop support: 2 years (preferred)

  • Data Center Support

    1 week ago

    Singapore Foxys IT Full time $36,000 - $42,000 per year

    Must have at least 3 years' experience of IT infrastructure working in an in-house datacentre.Basic hardware support not just limited to manual power cycling of devices as well as replacing any hot swappable components on request.Experience in using Service-Now to create changes and CTASK, updates statuses and close down changes on completion.Proactively...

  • Production Support

    2 days ago

    Singapore Power It Full time

    Should have good analytical and problem solving skills - Good communication skills both verbal and writing with ability to discuss the issue with users. - Exposure to Salesforce/MSD CRM or any programming knowledge. - Understand monitoring tools like ITRS, AppDynamics, Splunk, Kibana - Knowledge of ITIL and Incident managed tool Service Now is added...

  • Desktop Support Engineer

    13 hours ago

    Singapore Total IT Global Full time

    **Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company’s details for your reference.** **ABOUT US: -** **Total IT Global** is a leading IT infrastructure services provider offering holistic vendor...

  • Desktop Support Engineer

    13 hours ago

    Singapore Total IT Global Full time

    **Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company’s details for your reference.** **ABOUT US: - ** **Total IT Global** is a leading IT infrastructure services provider offering holistic vendor...