Store Manager
1 day ago
**Job Description - About SIDES by The Sidemen**
SIDES is a fast-growing Nashville fried chicken QSR brand created by The Sidemen - the world’s most followed YouTube collective. Following massive success in the UK, SIDES made its first international debut in Singapore in June 2025, quickly becoming a hit with local customers. With new outlets in the pipeline and aggressive growth plans for the region, we are looking for a highly driven Store Manager to join our team.
This is a unique opportunity to be part of an exciting, youth-driven global brand under the franchise of Foodsta Kitchens Pte Ltd, and to play a key role in shaping its success story in Singapore and across Asia.
**Role Overview**
The Store Manager will be responsible for overseeing all aspects of daily restaurant operations, ensuring operational excellence, customer satisfaction, and financial performance. More than just maintaining day-to-day stability, we are seeking someone with energy, motivation, and vision to propose improvements — driving better customer experiences, stronger team performance, and healthier business results.
**Key Responsibilities**
- Lead and manage a team of ~15 crew members, including Crew, Senior Crew, Supervisors and Assistant Store Manager.
- Act as the face of the restaurant: engage with customers, resolve complaints effectively, and capture valuable feedback for continuous improvement
- Ensure consistent delivery of high-quality food, service, and customer experiences in line with SIDES standards.
- Oversee store operations including rostering, inventory management, purchasing, and compliance with food safety standards.
- Manage and program POS systems; leverage multiple digital platforms for scheduling, reporting, an operational efficiency.Report directly to the Head of Culinary and the CEO, serving as the frontline link between store-level operations and senior management.Go beyond operations: propose and implement improvements to customer service, sales performance, payroll efficiencies, and cost of goods sold.
- Conduct realistic weekly and monthly financial forecasting, ensuring targets and budgets are achievable and actionable.Recruit, train, mentor, and develop staff for future leadership roles.
- Lead by example, motivating the team to deliver excellence in a fast-paced, high volume environment.
- Support company growth initiatives, including preparation for upcoming new store openings.
**Qualifications & Requirements**
- 6-10 years of F&B experience with at least 3 years in a management role (QSR or full-service restaurant).Proven track record of managing teams and delivering results in a fast-paced, high volume environment.Strong commercial acumen: experience in financial forecasting, cost control, and performance analysis.
- Digitally savvy: comfortable with POS programming and IT-based restaurant support systems (rostering, procurement, reporting).Hands-on leadership style: resilient, energetic, and customer-facing.
- Strong communication skills, approachable, and confident in engaging guests.
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