Vip & Events Manager

1 week ago

Singapore SOCIAL ROOM CONCEPTS PTE. LTD. Full time

**Role Overview**

**Key Responsibilities**:
**VIP Sales**
- Build relationships with high-spending individuals, private groups, and VIPs for birthdays, celebrations, and exclusive bookings.
- Manage key client portfolios, ensuring personalized service and loyalty.
- Work closely with operations and guest relations teams to deliver high-touch, white-glove experiences.
- Identify upselling opportunities (premium tables, bottles, exclusive packages).

**Corporate Event Sales & Execution**
- Drive proactive sales for event spaces, targeting corporate clients, agencies, and event planners.
- Develop a pipeline of repeat business from corporates (product launches, annual dinners, networking events, after-work parties).
- Prepare and deliver customized proposals, negotiate contracts, and ensure seamless handover to operations.
- Collaborate with marketing to produce sales kits, decks, and seasonal event packages.

**Networking & Community Building**
- Leverage your on-ground presence to develop new leads directly from guests and their networks.
- Forge partnerships with corporates, lifestyle concierges, and luxury service providers.
- Act as the connector between the brand and its guests, ensuring strong word-of-mouth referrals.

**Operational & Reporting**
- Keep accurate records of guest interactions, sales conversions, and event performance.
- Provide feedback and insights to management on guest trends and opportunities.
- Collaborate with marketing on in-outlet activations, campaigns, and guest engagement strategies.

**Qualifications & Skills**:

- Minimum 3-5 years’ experience in sales, events, or VIP relations within nightlife, hospitality, or luxury F&B.
- Outgoing, personable, and confident in engaging with guests face-to-face.
- Strong sales acumen with the ability to convert interactions into bookings and revenue.
- Ability to thrive in a fast-paced nightlife environment with flexible hours (including evenings and weekends).
- Excellent negotiation, pitching, and presentation skills.
- Strong network of corporate decision-makers and/or high-net-worth individuals is a plus.
- High attention to detail and client service orientation.

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