Head of Product Growth, Sea

7 days ago

Singapore Trip.com Group Full time

**About Us**

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

**In this Role, you’ll get to**

**Product Localization and User Experience Optimization**:

- Establish a framework for analyzing local user behavior and regularly deliver insight reports to headquarters to drive global product iterations.
- Analyze local user behavior data (such as conversion funnels, retention rates) and user feedback data (such as NPS, customer service tickets), monitor competitor dynamics and local industry trends, identify experience bottlenecks, and propose optimization solutions.
- Coordinate local user research, competitor analysis, and user analysis based on projects initiated by headquarters to ensure global products align with local needs.

**Cross-Team Collaboration**:

- Work closely with headquarters' product, design, and technology teams to balance global uniformity with local flexibility.
- Evaluate the priority of the impact scope for requirements and align goals with other teams.
- Coordinate headquarters resources to expedite the launch of localized feature requirements.

**Team Leadership**:

- Manage the local product performance team and set team objectives.
- Coordinate resource allocation and prioritization among related teams.
- Build a strong regional product team by hiring and developing talents in the region with product management backgrounds.Develop matrix organization that covering both product lines and local markets product related topics.**What you'll Need to Succeed**
- Bachelor’s degree in Business, Marketing, or a related field.
- 8+ years of experience in Product Manager or similar role, 5+ years of experience in people and team management.
- Proficiency in English is required.
- Proven experience in product management, product growth, or a related field.
- Deep understanding of the SEA markets, particularly in the travel industry.
- Strong analytical skills and the ability to interpret data to make informed decisions.
- Excellent communication and collaboration skills.
- Product management experience is preferred.Experience working in a multicultural environment is a plus.

**What’s more?**
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Have a good trip, and see you soon

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