Customer Financial Services Representative-japanese Speaking

1 week ago


Bedok, Singapore FedEx AMEA Full time

This role is responsible for managing customer inquiries related to financial services, processing transactions, and providing exceptional support to ensure customer satisfaction. It requires excellent communication skills, a strong understanding of financial processes, and the ability to handle sensitive information with confidentiality. Education: Secondary education (O’Level or Form 5) or equivalent Experience: Three (3) years of related work experience, preferably in a customer-facing environment FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. **Our Company**: FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. **Our Philosophy**: The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. **Our Culture**: Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.



  • Bedok, Singapore Fedex AMEA Full time

    This role is responsible for managing customer inquiries related to financial services, processing transactions, and providing exceptional support to ensure customer satisfaction. It requires excellent communication skills, a strong understanding of financial processes, and the ability to handle sensitive information with confidentiality. Update and maintain...


  • Bedok, Singapore Reliable Transport & Logistic Services Pte Ltd Full time

    Coordinate, monitor and manage daily operations according to SOP (standard operation procedures). - Coordinate logistics staff / subcontractors (e.g., truck drivers) according to availabilities and requirements. - Supervise workflow till completion. - Communicate with customers, shippers, consignees etc. to achieve smooth and satisfactory service. - Plan and...


  • Bedok, Singapore Videojet Full time

    Provide excellent customer service by attending to customer orders, requests, and complaints to ensure customer satisfaction and delight. - Respond to customers in a professional, prompt, and efficient manner by proactively providing updates and follow-ups through constant communications. - Resolve customer issues independently and in an efficient manner. -...


  • Bedok, Singapore Presidio Full time

    **SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!** Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers’ customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the...


  • Bedok New Town, Singapore Christie Digital Full time $60,000 - $90,000 per year

    Job DescriptionPosted Thursday, November 27, 2025, 10:00 AMWe give bright minds the tools to be truly creative and innovative. Join our teamAt Christie, we create award-winning light technology solutions and services that help our partners and customers deliver unforgettable d experiences. We're a global group of passionate people at a company committed to...


  • Bedok, Singapore FedEx Express APAC Full time

    Ship to Collect (STC), GCI, Credit & Collections, Disputes, Cash Applications, Billing Education: Secondary education (O’Level or Form 5) or equivalent Experience: Three (3) years of related work experience, preferably in a customer-facing environment Korean language proficiency is required as the position would be supporting the Koreamarket. At FedEx...


  • Bedok, Singapore C&W SERVICES (S) PTE. Ltd Full time

    Description This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range. About the Role Professionally manage incoming and outgoing calls by providing accurate and consistent information Ability to communicate clearly and manage customers' feedback Organized and able to multi-task...


  • Bedok, Singapore Cushman & Wakefield Full time

    **Job Title** Customer Service Officer **Job Description Summary** This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range. **About the Role**: - Provide accurate and timely information - Manage customers’ complaints and feedback with a good closure - Follow up on cases...


  • Bedok, Singapore Windflower Full time

    Job Description: - Provide accurate information regarding order status and product details. - Collaborate with relevant departments to address and resolve customer issues efficiently. - Proactively manage customer feedback, ensuring effective recovery solutions and maintaining high customer satisfaction. - Deliver outstanding customer service to walk-in...


  • Bedok, Singapore Tom's Tyre Pte Ltd Full time

    You will be working together with our warm and passionate working environment in a team together. We are looking for individuals who are energetic and innovative to join the team! **Responsibilities**: - Responsible for handling and following up with customer enquiries and converting them into customers - In charge of direct marketing activities for the...