Team Administrator

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**Company Description**

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements - check them out here

We are enjoying the flexibility of a hybrid work model, splitting our time between remote work and connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

- Take a class at Hamburger University
- Sample future items in our Test Kitchen
- Utilize the latest technology to connect with your team around the globe

The Asia Business Unit currently oversees 12 markets across Asia: India West & South, India North & East, Thailand, Malaysia, Singapore, Indonesia, Brunei, Vietnam, Philippines, Hong Kong, Korea and Taiwan. The Team Administrator is responsible for supporting the Asia Business Unit Head and the functional leads based in Singapore which includes Strategy & Insights, Marketing & Menu, as well as Finance.

**Administrative Responsibilities**:

- Consolidation of Monthly updates in conjunction with the functional leads
- Coordinate conference calls & catch-up meetings for teammates
- Assist with setup of ABU Annual Planning meeting and any other meetings as instructed
- Phase 1 meeting, logistics & organization in conjunction with Key team members (Incl Budget control)
**PA Responsibilities**:

- Prepare CONCUR Expenses Reports for ABU Lead and the functional leads
- Arrange and book travel reservations, hotel accommodation & ground transportation for the above 3 members
- Update planners/calendars for Asia Business Unit Team
- Collecting and compilation of information and data
**KEY WORKING RELATIONSHIPS**:

- Teammates and colleagues at the office
- Coordinators and personal assistants in the IDL Segment, other Business Units, global functions, and local markets

**Qualifications**
- Strong organizational skills, meticulous & detailed oriented

Experience in providing administrative support to a team environment
- Good communication skills, team player with positive attitude
- Strong ability to multi-task, prioritize projects and work under tight timeline
- Problem solver; curious, willing and able to learn quickly, can think on their feet, proactive nature, solution provider
- Strong learning agility and acquire new skills to improve job efficiency and effectiveness
- Experience in organizing regional events/meetings
- High level of competency using MS Office. Experience in using Microsoft 365 especially One Drive, Sharepoint & Teams is an advantage.

LEADERSHIP PROFICIENCIES

Teamwork / Connection
- Readily involve others, as appropriate, to accomplish individual and team goals. Volunteer to help others.
- Proactively share updates and information with others.
- Organize recognition of others within the team. Aware of other team members needs and help them out. Maintain good relationship with colleagues at the office.

Communication
- Convey written and verbal information clearly, concisely, and in a timely manner.
- Listen and accept different opinions and ideas from others.
- Communicate in a way that demonstrates respect for individual differences.
- Share viewpoints openly and try to learn from each other.
- Find a solution to every challenge and or problem that arises on a day to day basis.

Execution
- Set high standards for own performance. Ask questions to clarify assignments and priorities as needed.
- Take the initiative to resolve routine problems and try to handle it independently.
- Follow-up the matters in a professional and courteous manner. Think and plan ahead regarding my principals’ needs
- Plan and prioritize work according to the needs of customers. Always go out of own way to ensure that their needs are met.

Problem Solving
- Approach problems with curiosity and open-mindedness.
- Quickly pick up on and adapts to new procedures or processes and different or new ways of doing things
- Look for ways to streamline processes for efficiency

Other Competencies
- Fluent in both spoken English and another Asian lang