Food and Beverage Captain

6 days ago


Singapore Capella Hotel Group Full time

Singapore, SGP
Full Time

Position Overview

The Food and Beverage Captain is responsible to recommend guest our restaurants food and drink offering and delivery excellent guest service standards. The role requires an individual with outgoing personality who strives to provide our guests with the highest customer service, while ensuring procedures and protocols are fully followed. Attention to detail will be crucial to ensure that our guests have an exceptional experience which will see them returning again and again.

The Role
A. Execute food and beverage operations

Order taking and menu description
Up-selling products based on your extensive product knowledge

B. Maintain guest experience

Building and maintaining relationships with guests
Maintaining guest satisfaction levels by being proactive in service operations
Improving procedures and systems

Talent Profile

Individuals who are driven to provide excellent service
Team players
Positive learning attitude and passion in customer service


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