Service Team Manager
1 week ago
**Job Description
- Report to the Operation Manager
- Lead / supervise a group of teams which maintain all related fire systems and equipment to ensure uninterrupted services to site
- Oversee and responsible for team operations for the respective sites in the contract, must obtain a complete understanding of all customers’ contractual agreements to drive the fulfilment of requests and services.
- Manage and plan team operations, operations budget and costing
- Manage and plan all related preventative and corrective maintenance in accordance with the safe practices as defined in the Singapore Standard and / or authority requirement and guidelines.
- Engaging customers and vendors to ensure smooth delivery of services.
- Managing all escalations and complaints with appropriate priority and diligence
- Closely monitor the effects of servicing and maintenance on their condition whenever possible.
- Ensure timely deliveries and tracking all essential records of maintenance and testing are documented properly and stored.
- Ensure all Work Orders (WO) are closed on time, as required.
**Requirements**:
- Min Diploma in Engineering or Construction related field
Building Construction Safety Supervisor or equivalent trained
- Min 5-7 years of relevant experience in Fire Operation supports and maintenance on fire safety system.
- Understanding of local regulations and standards on Facilities operations and maintenance.
- Must be well versed and experienced with good technical competency in fire protection services.
- Independent with good leadership traits and lead by example.
- Hands on ability to lead the team on everyday operations and projects.
- Ability to multi-task, an eye for details and perform under tight timeline.
- A strategic thinker with strong analytical skills and critical path planning ability.
- Excellent interpersonal and communication skills.
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