Retail Admin Assistant
2 days ago
A Retail Assistant's job involves assisting customers, processing sales transactions, maintaining store appearance, and ensuring stock levels are adequate. They also handle customer inquiries, complaints, and provide product recommendations. Key Responsibilities:
- **Customer Service**:
- Greeting customers and providing assistance with finding products.
- Answering customer questions and offering product recommendations.
- Addressing customer complaints and concerns.
- **Sales and Transactions**:
- Processing sales transactions, including cash, card, and digital payments.
- Operating cash registers and point-of-sale (POS) systems.
- Handling returns and refunds.
- **Store Maintenance and Merchandising**:
- Maintaining a clean, tidy, and well-organized sales floor.
- Restocking shelves and ensuring proper product displays.
- Receiving and unpacking new shipments.
- **Stock Management**:
- Monitoring inventory levels and replenishing stock.
- Identifying and removing damaged or outdated items.
- **Other Duties**:
- Promoting sales and loyalty programs.
- Performing basic administrative tasks.
Skills Required:
- Excellent communication and interpersonal skills.
- Strong customer service skills.
- Basic computer skills (for using POS systems).
- Organizational skills (for stocking shelves and maintaining displays).
- Problem-solving skills (for resolving customer issues).
**Job Types**: Full-time, Part-time, Permanent, Internship
Contract length: 36 months
Expected hours: 44 per week
Schedule:
- Day shift
- Early shift
- Late shift
- Monday to Friday
- Weekend availability
Work Location: In person
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