Team Lead, Job Coach @ Mindset Learning Hub

6 days ago

Singapore SINGAPORE ASSOCIATION FOR MENTAL HEALTH, THE Full time

To oversee employment services and lead the job coach team in the delivery of quality employment programmes and support to clients and employers.

**Key Responsibilities**:

- Design structure and process, develop plans and strategies for effective delivery of employment services
- Carry a caseload of maximum 30 cases to support, guide & coach MLH’s clients (people in recovery or in distress from mental health conditions) in their vocational rehabilitation and to prepare them for job readiness
- Conduct intake interview to assess clients’ functional readiness and motivation for enrolment in vocational training, and/or working with clients to find, seek and get as well as sustain in employment
- Administer competency assessment on clients' skills and abilities and feedback to them on their strengths and areas for improvement
- Conduct periodic review the progress of the work plans against the expected outcomes and make suggestion/s on revision of plans
- Maintain, collate and analyse data in preparation for reporting to Management & funders
- Plan and execute outreach with the job coaches to potential employers, fostering working relationships that will lead to employment or external traineeship opportunities for MLH clients
- Provide post-job support to the employers & MLH clients and address work-related issues arising at workplaces by MLH clients
- Develop mental health knowledge to facilitate in training and workshops to raise awareness and promote inclusive employment practices to the employers
- Develop capacity and capabilities of the employment services team to provide consultancy and advisory to government and employers in promoting mental well-being, embracing diversity and inclusivity in the human resource practices and building a mental health friendly workplace

**Requirements**:

- Bachelor’s degree in human resource management, psychology or related field is preferred
- Proven experience in job coaching and staff supervision. Those with experience working with persons with special needs or mental health issues will have an added advantage
- Good initiative and strong problem-solving and analytical skills
- Good communication skills and ability to facilitate employability workshops to groups of employers
- Able to work in a multi-disciplinary team and a team player
- Able to travel to offsite work locations, ie. employer work sites, with possibility of more than 1 location a day

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