Branch Manager

1 week ago


Singapore KIMIYO-G BEAUTY GROUP PTE. LTD. Full time

Job Description:

- Maintain and update Customer database.
- Drive Sales into the outlet through Marketing Support.
- Promote treatments and packages to Customers.
- Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc
- Oversee the financial aspects of the branch, including budgeting, expense management, and profit optimization.
- Manage service crew duty rosters and performance, and develop training plans to ensure service excellence.
- Manage inventory levels, ensure timely ordering of supplies, and maintain product standards to prevent wastage and stockouts.

**Requirements**:

- Minimum 3 years of experience in a managerial role within the beauty, wellness, or spa industry.
- A good team player with a high level of enthusiasm, drive, initiative and commitment.
- Ability to motivate and manage a high-performing team in a fast-paced, high-pressure environment.
- A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm.
- Excellent interpersonal and communication skills, both verbal and written, with the ability to build relationships with clients, staff, and senior management.


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