Assistant Manager, Work-integrated Education
1 week ago
This position at NTU’s Career & Attachment Office plays a key role in enhancing undergraduate student employability and career readiness through skills and work-based experiential learning and development.
**Responsibilities**
- Manage all operation aspects of credit bearing internship programmes and other work-integrated education programmes for NTU undergraduates.
- Monitor student internship progress and address any challenges and issues arising from the respective internship programmes, whether triggered by students or internship organizations. Provide due consideration to situations and requests, determine appropriate course of action and if there is any ground for exception, escalate to schools, where necessary.
- Ensure quality internship opportunities for students. Work with schools to evaluate the quality and relevancy of internship opportunities closely with career consultants to promote internship programmes to organization.
- Engagement with internship organization to source for suitable internship opportunities for NTU students.
- Review strategies to improve programme structure, procedure and processes. Propose and review strategies to streamline and enhance work processes keeping updated with current developments.
- Devise strategies to grow, manage and monitor the engagement of the programmes with different stakeholders.
- Innovate using technology to improve workflow and quality of deliverables.
- Support data collection and analysis. To identify essential data for collection to support decision making. Put in place processes to gather data, analyze and report findings.
**Requirements**:
- Degree from a recognized university; or a polytechnic diploma with at least 5 years relevant working experiences
- At least 3 years of work experience in education, public services or training sector
- Good knowledge and familiar with product/project management
- Passion & Good knowledge on marketing & service engagement
- Passion for customer & experience in Stakeholder management
- Excellent writing and communication skills
- Meticulous and strong in handling details
- Customer service management
- Programme/Administration/ Project management
- Operation planning, execution and decision-making
- Able to collaborate and coordinate with cross-functional departments
- Data collecting, analyses and report writing
Hiring Institution: NTU
In line with Singapore’s nationwide Vaccination-Differentiated Safe Management Measures (VDS), employees must be fully vaccinated to return to the workplace, unless certified to be medically ineligible. For Information on VDS, please click here.
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