Market Conduct Investigator

3 days ago

Singapore Manulife Full time

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

**Responsibilities**
- Conduct investigations in relation to market misconduct matters that are escalated internally, or referred to Manulife directly or from external sources (e.g. MAS and FIDReC).
- Monitor suspicious sales trends in CPFIS churning cases and tabulate statistics for reporting.
- Coordinate and prepare the materials for the Disciplinary Committee’s pre-read and the presentation deck for the Disciplinary Committee meetings on a monthly basis.
- Coordinate and prepare the materials for appeals against the disciplinary actions meted out by the Disciplinary Committee.
- Respond to reference check requests for ex-Financial Planners and screenings conducted by other business units.
- Conduct ad-hoc review escalations of potential market misconduct indicators.
- Conduct training on Market Conduct standards to Manulife tied-agency force.
- Participate in corporate or department initiatives or projects, where required, and lead in processes enhancement within the sales compliance team.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- Diploma or Degree
- 2 to 4 years of experience in investigation work, preferably in Insurance market conduct area
- 1 to 3 years in the insurance industry
- Possess professional qualifications such as FLMI, Diploma in Life Insurance, CMFAS Exams (M5, M9, M9A, CHI, M8, M8A), Diploma in Financial Planning
- Possess an ethical and tenacious mindset
- Efficient communication, analytical and report writing skills
- Ability to problem solve
- Collaborative attitude/team player

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer

  • Market Conduct Investigator

    5 days ago

    Singapore Prudential Assurance Company Singapore Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Market Conduct Investigator

    2 weeks ago

    Singapore Prudential Group Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Market Conduct Investigator

    2 weeks ago

    Singapore Manulife Full time

    **_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....

  • Investigator (Market Conduct)

    3 days ago

    Singapore FINEXIS ADVISORY PTE. LTD. Full time

    **ARE YOU SEEKING FOR GROWTH YET YOU WANT A FULFILLING CAREER?** Be ready to embark on a journey which offers you an exciting opportunity! **HERE’S A SHORT INTRO OF WHO WE ARE** Since 2005, finexis has been more than just a financial services provider - we are lifelong confidantes, guiding clients through every stage of their financial journey. As the...

  • Fire Investigator

    4 days ago

    Singapore ANDREW MOORE & ASSOCIATES (SINGAPORE) PTE. LTD. Full time $80,000 - $120,000 per year

    Job Description:Conduct origin and cause investigation and provide technical advice to clients.Conduct investigation and evaluation on incidents in compliance with applicable codes and regulations.Responsible for writing reports and providing updates to clients within required time periods in accordance with company guidelines.Conduct detailed research in...

  • Investigations Officer

    2 weeks ago

    Singapore Trafigura Full time

    Main Purpose: - To provide investigations advice and support to the Compliance, HR and CHESS functions, and to take the lead on matters of significance. - The creation and execution of a proactive Fraud Review Programme involving fieldwork reviews at selected higher-risk markets. - The global oversight and management of substantial/reputationally...

  • Director, Investigation

    1 day ago

    Singapore Health Sciences Authority Full time

    What the role is We are seeking an experienced Director of Investigation to lead our enforcement efforts against prohibited tobacco products, illegal pharmaceutical and controlled substance abuse, import and supply. This leadership position will oversee complex investigations into the illegal manufacture, import, and sale of tobacco, health products and...

  • Investigation Officer/ Senior Investigation Officer

    1 week ago

    Singapore Ministry of Education Full time

    **What the role is** - As an Investigation Officer (IO)/ Senior IO in the Human Resource Solutions and Capabilities Division, you will provide support and advice to the Ministry and school leaders on discipline-related matters. **What you will be working on** - Support the administration of the discipline framework and implementation of discipline policies...

  • Investigation Officer, Investigation

    4 days ago

    Singapore Ministry of Defence Singapore Full time $90,000 - $120,000 per year

    Enterprise SingaporePermanentWhat the role isThis role resides in the Investigation department under the Internal Audit division in Enterprise Singapore (EnterpriseSG).What you will be working onReporting to Deputy Director (Investigation), your responsibilities will include:Performing preliminary assessments on the whistle-blowing information received...

  • Marine Investigator

    5 days ago

    Singapore MPA Maritime and Port Authority of Singapore Full time

    [What the role is] Reporting to the Shipping Division (Maritime Investigation Department), you will be part of a team of marine professionals whose key purpose is to conduct inquiries on marine casualties and incidents under the Merchant Shipping Act (Cap. 179). The inquiries seek to determine the cause of the casualty, including any infringements of the...