Junior Voice Network Engineer

5 days ago


Singapore Rapsys Technologies Full time

Manage post implementation support issues i.e fault call tickets
- Conduct post implementation review as part of quality process
- Participate in regular operations review meetings, including operational issues, tickets review etc.
- Conduct internal training as part of knowledge sharing
- Prepare network/voice analysis reports, including findings with analysis
- Provide Level 2/3 operations support for network and voice infrastructure
- Perform changes to the Network/Voice in-line with the organization’s Change Management processes
- Ensure compliance with policies, processes and standards, both internal and clients’ organization
- Bi-monthly after-hours standby support (24x7) for a week



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