Software Development Business Analyst

2 days ago


Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

**SOFTWARE DEVELOPMENT BUSINESS ANALYST**:
**Contract - 12 months (renewable)**:
**SINGAPOREANS/ PRs ONLY**:
**(Salary $5,800 to $6,100)
**LOCATION**

West | Pioneer | Jurong

**JOB DESCRIPTION**

**JOB RESPONSIBILITIES**
- Work with the various IT functions to gather the requirements for service request automation, draft the mock up UI form and workflow.
- Bring the draft details to the ServiceNow development team for feasibility discussion.
- May iterate back to users to change requirements to reduce complexity.
- Coordinate the activities throughout the software development cycle* between users and development team, update status and raise change requests in ServiceNow.
- Requirements Gathering, Development, UAT, Prod Deployment and Verification.
- Configure the dashboard in ServiceNow for the respective function managers to view the status of the request workflow implementation.
- Coordinate the UAT of the request workflow during the ServiceNow upgrade or patching, and will be the Point-Of-Contact (POC) to establish the acceptance with ServiceNow technical team.
- Establish the change management to communicate the changes to the users and conduct briefing on the use of the workflow to the users.

**WORKING HOURS**
- Mondays to Thursdays: 8.30am to 5.45pm
- Fridays: 8.30am to 5.15pm
- Service not required on Saturdays, Sundays and gazetted public holidays.

**JOB REQUIREMENTS**
- Degree/Diploma in Computer Science, Engineering, Business or related discipline.
- Experience in software development projects is mandatory.
- Experience/certified as Business Analyst or Project Manager is a major advantage.

**SERVICE CONNECTIONS HR CONSULTANCY PTE LTD**:
Call for more details please call at 6333 0052

Mondays to Fridays

9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098

License no: 09C493


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