Business Analyst
10 hours ago
**Responsibilities**:
- Work as a key member of the project team to ensure the project maintenance and enhancement are smooth and successful.- Collaborate with client stakeholders (IT team and business owners) and internal stakeholders (project management, business management, development and quality assurance).- Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods for maintenance project(s).- Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.- Evaluate and recommend suitable technology for software enhancement while aligning with the company’s and client’s technology directions, including Tech Stack, cloud-based, enterprise architecture and modernization of legacy systems.- Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.- Develop user stories, functional/technical specifications and acceptance criteria.- Document and present findings in the form of workflow diagrams, specifications and other project specific documentation.- Manage the project timeline, plan and prioritise tasks.- Support the software enhancement cycle to ensure smooth deployment, adoption and operations.- Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
- Identify new opportunities for the company’s digital transformation.
**Requirements**:
- Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering with excellent academic records or outstanding professional or personal achievement.- Minimum 4 years of proven experience as a Business Analyst in a software delivery project, with a focus on maintenance projects with Agile Methodology in the software industry.-
- Excellent analytical, conceptualisation and problem-solving skills.- Excellent verbal and written communication skills with the ability to pitch ideas.- Strong influencing and people management skills.- Ability of visualizing workflows and translating them into digital mediums e.g. Word, PowerPoint, and Excel.- Meticulous and detail oriented with excellent documentation skills.- A driven and motivated personality with aptitude for analysis.- Being a pro-active, self-motivated and resourceful team member with good tech/digital knowledge.
The following would be a “plus”
- Prior experience in managing multiple maintenance projects simultaneously.- Knowledge or experience in implementing projects in at least one of the following areas - Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design.
- Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP).
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