
Guest Relations Executive
3 days ago
**Description**:
- Welcome guests courteously, promptly, and guide them to their prepared tables
- Knowledgeable about the menu, promotions, and service procedures
- Efficiently manage reservations and walk-ins to optimise seating arrangements
- Engage with guests to understand their preferences and offer personalised recommendations
- Address any concerns or complaints from guest and resolve them promptly
- Solicit dining feedback from guests and communicate it to the restaurant manager
- Accommodate special requests and dietary preferences with attention to detailPerform or assist with other restaurant service duties as needed
**Requirements**:
- Minimum GCE 'O' levels
- Pleasant disposition with good interpersonal skills
- Meticulous and attentive to details
- Prior restaurant experience is a plus
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