Helpdesk Support

Our Client is an established company in Singapore, who is seeking to recruit an IT Helpdesk Support. **IT Helpdesk Support** **Job Requirements** - ITE/ Diploma in IT/ Engineering or any related field - Recent diploma graduates with good internship experience will be considered too - Excellent communication skills with high level of customer/ people...

**Securing the Future with AvePoint** At AvePoint, we are dedicated to investing in our people. Our culture, driven by agility, passion, and teamwork, empowers you to shape your career, make a significant impact, and take ownership of your future. Discover how you can unleash your potential with us! **Job Summary** As a Helpdesk Support Specialist, you...

**Job Overview**:As an ICT Helpdesk Setup Manager, you will be responsible for establishing and managing an efficient and effective ICT helpdesk system to support internal users with technical issues and inquiries. You will oversee the setup, configuration, and optimization of helpdesk tools, processes, and resources to ensure timely resolution of IT-related...

Monitor and respond to system alerts and abnormal behaviours. - Consolidate records for reporting, monitoring, analytics, and audit purposes. - Perform system health checks after changes to ensure stability and prevent issues. - Manage incident tickets throughout their life cycle, including creation, updates, escalation, and closure. **Requirements**: -...

**Helpdesk Support Specialist (Senior/Junior)** - Support the day-to-day technical helpdesk operations. - Handle complex incidents and coordinate with L2 teams to ensure resolution within the agreed Service Level Agreement. - Oversee and monitor staff performance to ensure service level targets are met. - Investigate discrepancies and complaints, taking...

**Permanent Role**: - **Basic Salary up to $5,000 + AWS + Bonus**: - **Global Luxury Group, Central Location**: - **Diploma or degree holder in Information Technology, Computer Science or relevant fields**: **Responsibilities**: - Provide helpdesk support and resolve problems to the end user's satisfaction. - Monitor Service Desk for tickets assigned to...

**Job Description**: - Escalation to L2 Support. General Support Fault reporting: Laptop, Printer, Keyboard, Mouse, Headset, etc. Printer Related Support: Install, Configure, Escalate to Vendor. Monthly Random Laptop Checks Corporate SIM Card assignment, maintain Mobile number listing. Network Support Fault reporting: VPN, Internet Connection Fortigate...

**IT SUPPORT ENGINEER (HELPDESK)** **Job Description & Requirements**: Roles & Responsibilities - Installing and configuring computer hardware, software, systems, networks, printers and scanners - Monitoring and maintaining computer systems and networks. - Respond to site to troubleshoot, diagnose, and resolve hardware, software, and other network and...

**IT Helpdesk Engineer** You will be responsible for: - Offering responsive L1/L2 IT Support to customers, ensuring timely resolution of technical issues and providing exceptional customer service. - Proactively troubleshooting and administering infrastructure to maintain uninterrupted functionality, minimizing downtime, and optimizing overall system...

**Job Description**: **Responsibilities**: - Be the knight in shining armor for users experiencing technical issues, inquiries, or requests, both general IT-related and Microsoft 365-specific. - Help users navigate the digital landscape by assisting with basic account setup, configuration, and access management for Microsoft 365 services. - Call for...