Receptionist - Lead
4 days ago
**Mission**
We are looking for a professional with a friendly attitude and ability to multitask. This role is responsible for leading the reception team and ensuring the smooth daily operation of the Reception area. As the first point of contact, creating a welcoming yet professional image of the Bank will be vital to your role
**Key Responsibilities**
- Provide Front Desk Reception duties for the office by managing internal and external stakeholders in a professional and timely manner.
- Maintain the reception area, ensuring that it is clean and presentable, with all necessary materials.
- Manage switchboards - screening and directing incoming calls
- Manage all aspects of meeting rooms, including providing basic technical support if necessary
- Coordinate and schedule external client meetings.
- Manage business travel (coordinate flight and accommodation booking) and ensure proper records of business travels are kept for audit purposes.
- Responsible for postal and courier services (local and international)
- Maintain complete stock of stationery and pantry supplies. Verify invoices and provide procurement support in term of sourcing for related vendors, evaluating quotations, and providing recommendations
- Provide facilities management support for efficient and effective delivery of logistics and support services to the office environment
- Manage the reception team as administrative manager and engage with business functions to align development and functional responsibilities
- Support any other ad-hoc office administrative duties that may be assigned
**Profile**
- Degree/Diploma or related disciplines with minimum 3 years of related working experience
- Experience with team and people management
- Good command of spoken English
- Good communication and strong interpersonal skills
- Good customer-service oriented mindset and strong team player
- Working knowledge of Microsoft office suite (Word, Excel, PowerPoint), and administrative experience preferred
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